Job Overview
We are seeking a highly skilled IT Support & Network Analyst to join our dynamic technology team. This role involves managing and supporting complex network infrastructures, ensuring system security, and optimizing network performance across diverse platforms. The ideal candidate will possess strong expertise in network engineering, system administration, and virtualization technologies, contributing to the seamless operation of our enterprise IT environment.
Duties
- Provide comprehensive network support, including troubleshooting TCP/IP, DNS, DHCP, VPN, and firewall issues to ensure reliable connectivity.
- Manage and maintain network infrastructure such as LAN, WAN, Cisco routers, Cisco ASA firewalls, Juniper devices, and network switches.
- Implement and oversee network security protocols including Cisco ISE, PKI, encryption standards, and IDS/IPS systems to safeguard organizational data.
- Administer Active Directory, LDAP, and authentication services to control user access and enhance security measures.
- Support virtualization environments utilizing VMware vSphere, Citrix, OpenSUSE, Debian, CentOS, Ubuntu, Solaris, and BSD operating systems.
- Monitor network performance using SolarWinds, PRTG, Splunk, and other tools; perform capacity planning and load balancing for high availability systems.
- Automate routine tasks through scripting with PowerShell, Bash (Unix shell), Python, Ansible, and Shell Scripting to improve efficiency.
- Manage data center operations including SAN storage solutions and server hardware maintenance.
- Collaborate on network architecture design and deployment for new projects involving MPLS, BGP/EIGRP/OSPF routing protocols, QoS configurations, and SDLC processes.
- Maintain documentation of network configurations using APIs and network management tools; participate in disaster recovery planning and implementation.
Skills
- Extensive knowledge of network protocols such as TCP/IP, UDP, BGP, EIGRP, OSPF; experience with MPLS and IP networking fundamentals.
- Strong understanding of network security measures including SSL/TLS encryption, VPNs (IPsec), PKI infrastructure, Cisco ASA firewalls, Juniper devices.
- Proficiency with operating systems including Windows Server environments and Linux distributions like Debian, CentOS, Ubuntu; familiarity with UNIX/BSD systems.
- Experience with virtualization platforms such as VMware vSphere and Citrix; cloud services like AWS and Azure.
- Hands-on expertise in system administration tasks involving Active Directory management and LDAP integration.
- Skilled in scripting languages including PowerShell, Bash Shell Scripting; automation tools like Ansible for configuration management.
- Familiarity with network monitoring tools such as SolarWinds Network Performance Monitor (NPM), PRTG Network Monitor; SIEM solutions like Splunk.
- Knowledge of VoIP technologies (Cisco VoIP), telecommunication protocols (SIP), high availability architectures (load balancing), SAN storage solutions.
- Ability to develop APIs for system integration; experience with open-source tools like openSUSE or Solaris is a plus.
- Strong analytical skills combined with a proactive approach to problem-solving in fast-paced environments; excellent communication skills. This position offers an exciting opportunity for a dedicated IT professional eager to work on cutting-edge networking projects within a collaborative team environment focused on innovation and excellence in technology support.
Pay: From $42,554.50 per year
Work Location: In person
