Operations Coordinator – Protective, Investigative & Intelligence Division
Location: Guelph, Ontario (In-Office)
Employment Type: Permanent, Full-Time
About us:
AFIMAC Canada is one of Canada's leading providers of security services, corporate investigations, executive protection, travel security, crisis response, and workforce continuity solutions. We support some of the country's most recognized organizations across the public and private sectors.
We are seeking a highly organized, detail-oriented, and proactive Operations Coordinator to support our rapidly growing Protection & Investigation Services division. This role is ideal for an individual who thrives in a fast-paced environment, enjoys coordinating complex operations, and takes pride in delivering exceptional service to clients and field personnel.
Key Responsibilities
- Coordinate day-to-day operational activities across Executive Protection, Corporate Investigations, Residential Security, and Travel Security programs.
- Support scheduling, deployment, and resource allocation for field personnel across Canada.
- Maintain operational records, reports, databases, and client documentation.
- Assist with onboarding, credential management, compliance tracking, and training coordination.
- Support proposal development, client reporting, and administrative requirements.
- Liaise with internal departments, clients, and field teams to ensure seamless service delivery.
- Monitor operational activity and provide after-hours support when required.
- Participate in continuous improvement initiatives and operational process development.
Qualifications
- Post-secondary education Security Management, or a related field preferred.
- Minimum 2 years of experience in operations coordination, security services, investigations, workforce deployment, or a similar industry.
- Exceptional organizational and time-management skills.
- Strong written and verbal communication abilities.
- Advanced proficiency with Microsoft Office Suite.
- Ability to manage multiple priorities and deadlines simultaneously.
- Professional demeanor and ability to handle confidential information.
- Previous experience within security, investigations, law enforcement, military, or protective services environments is considered a strong asset.
What We Offer
- Competitive salary of up to $60,000 per year
- Comprehensive benefits package
- Career advancement opportunities within a growing national organization
- Exposure to high-profile clients and complex security operations
- Collaborative, professional, and supportive team environment
Working Conditions
This position is based out of AFIMAC Canada's Guelph office. Standard office hours are Monday to Friday; however, flexibility is required as operational demands may occasionally require evening or weekend support.
AFIMAC Canada is an equal opportunity employer committed to creating an inclusive and accessible workplace for all employees.
AFIMAC is committed to providing accommodations for persons with disabilities in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available upon request throughout the recruitment and selection process.
Pay: Up to $60,000.00 per year
Benefits:
- Extended health care
- On-site parking
- Paid time off
Location:
Work Location: In person
