Crisis Intervention Response Worker
Position Summary
The Crisis Intervention Response Worker will respond to and support individuals experiencing a mental health crisis, assisting the Senior Crisis Intervention Worker. The incumbent will offer resources, outreach, psychoeducation, and interventions to help stabilize those facing a mental health crises. The Crisis Intervention Worker will be required to travel and provide crisis support to other First Nations in the Treaty 7 region and may also assist the Albert Regional MWCRT. Additionally, the Crisis Intervention Worker will be deployed at least once a year to address any regional crisis situations.
Responsibilities include, but will not be limited to:
· Will support the deployment protocols and process, to be deployed within 24hrs.
· Will support the SHS’s 24hrs Crisis Intervention line and meet with individuals in a crisis at a place that is safe and conducive to a mental health intervention
· Needs to develop and maintain a resource file of local and surrounding resources.
· Will attend mandatory trainings and meetings
· Keep and track data
· Translate information to the appropriate codes
· Determine and assign the level of priority of the call
· Communicate effectively during a mental health crisis.
· Ensure referrals are sent to the supporting agency, documented and followed-up.
· Ask vital questions and provide pre-arrival instructions for emergency medical calls
· Receive and respond to a variety of emergency and non-emergency services and complaints
· Ask questions to interpret, analyze and anticipate the caller’s situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other agencies
· Needs to attend at least one regional crisis situation each year.
· Relay information to subordinates, co-workers, supervisors and the relevant emergency services necessary to meet the needs to each caller
· Provide detailed contact notes on each given shift
· Follow-up on current intervention files.
· Manage caseload accordingly and keep all files up to date electronically and physically.
· Will work in a variety of roles that will meet the needs of Siksika Nation members who may be dealing with a crisis situation such as suicidal ideation, addictions, psychosis etc.
· Will attend and participate with trainings in prevention, de-escalation and stabilization.
· Will be cross-trained, will support the other Mental Wellness teams with program services
· Will be facilitating community workshops.
· Must work on-site during shift
· Must support other SHS teams.
Education & Experience
· Candidates must be at least 18 years old, and possesses a high school diploma or equivalent
· Diploma or Degree in Mental Health, Social Work or related field preferred.
· Minimum 2 years work experience in a Social Work or Health and Human Services field or related field preferred
· Training or certification in crisis intervention.
Other Requirements
· Fluency in the Siksika Language is an asset but not required, Knowledge of Siksika Language, culture and traditions is an asset
· Valid Class 4 Drivers License
· Criminal Clearance Required. A May or May not letter will not be accepted.
· Provide other related assistance to SHS as directed by the Substance Use Team Leader and CEO;
Job Type: Full-time
Work Location: In person
