Qualified candidates within Ontario
Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Medical Receptionist. This position plays a crucial role in providing excellent customer service and administrative support. The ideal candidate will have experience in medical office administration, phone systems, and OHIP Billing.
Valid drivers license required as training occurs at various clinic locations. Full-time permanent position will be located at a clinic in Ingleside, Ontario.
Position Requirements
Education
- Secondary school diploma with additional courses in computer and administrative skills.
- Medical Secretary Certificate required
- 3-5 years of medical receptionist experience in a health care setting.
Professional Experience
- Three to five years experience of progressive responsibility, preferably in a health care.
- Experience with administration support to health professionals; maintaining electronic medical records and files, working reception; booking appointments.
- Experience working with the public.
Key Competencies
- Thorough knowledge of and proficiency in office administrative practices and procedures.
- Proficiency in typing and in the use of computers and various software applications.
- Experience using electronic medical record systems such as PS Suite EMR an asset.
- Skill and interest in using electronic client record for computerized appointments and
- Familiarity with office equipment such as printers, copiers, and fax machines- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)- Knowledge of medical terminology receptionist experience is a plus
- Experience in OHIP billing
- Excellent verbal and written communication skills
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in data entry and record keeping
- Ability to maintain confidentiality of sensitive information
- Professional demeanor with the ability to provide exceptional customer service
Position Responsibilities
Maintaining Information System
- Support maintenance of an efficient computerized information system through familiarity and continuing education with appropriate software and hardware.
- Maintain client confidentiality in accordance with policies established by the RSLFHT
Secretarial and Clerical Support
- Maintain electronic client medical records and files: prepares, maintains, updates, retrieves, tracks and files charts electronically, as required in role.
- Responds to telephone enquiries and takes messages. Judgement used when determining extent of information given when referring pressing matters to appropriate staff.
- Arranges, coordinates, and confirms client referrals and appointments with specialists and for diagnostic testing.
- Maintains and updates active listing of available specialists, labs and hospital facilities for physician referrals.
- Assists providers to facilitate client treatment by word-processing letters of referral and consultation for professional staff.
- Supports other FHT staff and Programs as required.
- Perform other duties as requested by the Executive Director to maintain an efficient RSLFHT.
Organizational Responsibilities
- Respects and values the diversity of the community and individuals
- Contributes to the FHT’s work by participation in activities that seek to strengthen collaborative and interdisciplinary teamwork, such as inter-component committees and working groups.
- Participates actively in team meetings
- Consults with and provides support to team members and other FHT employees regarding professional issues
- Participates in the FHT’s strategic planning process
- Participates in the development of policies and procedures by providing feedback in the FHT’s policy development process
- Complies and adheres to all applicable FHT policies and procedures
- Participates in staff development opportunities.
Administrative:
- Contributes to the FHT’s activities to collect, analyze and report on data and relevant information;
- Preserves confidentiality of all client and employee information and seeks to minimize risk while working with data;
This is a full-time position with competitive pay. We offer opportunities for professional growth and development within our organization. If you are a motivated individual with excellent administrative skills, we would love to hear from you.
Job Type: Full-time
Pay: $44,540.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Vision care
Education:
Experience:
- Medical office: 2 years (required)
Work Location: In person
