Job Summary
We are seeking a detail-oriented and organized Clerk to join our healthcare team. The ideal candidate will provide essential administrative support within medical office, ensuring smooth daily operations. This role involves managing front desk duties, handling patient records, and providing excellent customer service to patients and staff alike. Experience with electronic medical records and software is highly preferred, and familiarity with EMR The Clerk will play a vital role in maintaining efficient office workflows and delivering a positive patient experience.
Responsibilities
- Greet patients and visitors professionally at the front desk, providing friendly and efficient service
- Manage multi-line phone systems to schedule appointments, answer inquiries, and direct calls appropriately
- Maintain accurate electronic medical records using EMR software platforms
- Assist with check-in and check-out procedures, verifying patient information and insurance details
- Handle administrative tasks such as data entry, filing, and processing paperwork in compliance with privacy regulations
- Support the medical team by preparing documents, forms, and correspondence as needed
- Coordinate appointment scheduling to optimize office flow and reduce wait times
- Ensure the reception area remains clean, organized, and welcoming at all times
Requirements
- Prior experience in a medical office environment is highly desirable
- Proficiency with electronic medical records systems such as EMR
- Knowledge of Epic software is a plus but not mandatory
- Familiarity with medical terminology relevant to healthcare settings
- Strong organizational skills with attention to detail record keeping
- Excellent communication skills for interacting with patients, staff, and insurance providers
- Ability to manage multi-line phone systems efficiently in a fast-paced environment
- Office experience demonstrating administrative competence in healthcare settings is preferred
- Previous experience working at the front desk of a dental or medical office will be considered an asset
Pay: $22.00 per hour
Benefits:
Work Location: In person
