$24.00 per hour | Full-time, Permanent
Monday–Friday, 8:00 a.m.–4:00 p.m. | On-site in Abbotsford, BC
West Coast Labels is looking for an organized, dependable, and friendly Office Administrator to join our team. This role supports accounting, shipping, customer service, and order processing to ensure orders are accurate, shipped on time, and customers are well supported. Training will be provided.
Responsibilities
- Prepare daily customer invoices and maintain accurate records
- Follow up on outstanding accounts and customer payments
- Prepare completed orders, shipping labels, and documentation
- Coordinate courier pickups and customer sample requests
- Monitor shipping supplies and assist with inventory
- Respond to customer phone calls and emails
- Provide customers with order and shipping updates
- Maintain accurate customer and order information
- Provide order desk coverage and general administrative support
As experience develops, the successful candidate will be trained to process customer orders and prepare estimates. There may also be opportunities to assist with basic marketing and social media activities.
Qualifications
- Strong organization and attention to detail
- Professional written and verbal communication skills
- Excellent customer service and telephone skills
- Confidence when following up with customers regarding payments
- Ability to manage multiple priorities accurately
- Dependable, self-motivated, and willing to take initiative
- Proficiency in Microsoft Word and Excel
- Willingness to learn new systems and processes
Experience in administration, invoicing, collections, customer service, shipping, order entry, or inventory is an asset. Applicants with strong transferable skills are also encouraged to apply.
What We Offer
- Starting wage of $24.00 per hour
- Extended health benefits
- Consistent Monday–Friday daytime schedule
- No evenings or weekends
- Statutory holidays off
- Christmas holiday closure, typically 5-8 business days
- On-site parking and casual dress
- Training and opportunities for growth
West Coast Labels is a family-owned label manufacturer that has operated in Abbotsford since 1997. We produce custom printed labels, blank labels, and related labeling supplies for businesses across a wide range of industries. Our team focuses on quality, accuracy, dependable service, and building long term relationships with our customers.
Applicants must be legally entitled to work in Canada. Employment will be conditional upon the successful completion of a background check.
Job Type: Full-time
Pay: $24.00 per hour
Benefits:
- Casual dress
- Extended health care
- On-site parking
Work Location: In person
