Job Summary
We are seeking a dynamic and detail-oriented Medical Office Assistant to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your expertise in medical terminology, office management, and electronic medical records will support efficient clinic operations. The ideal candidate is energetic, organized, and passionate about providing exceptional administrative support in a fast-paced medical environment. This paid position offers an exciting opportunity to grow your career in healthcare administration while making a positive impact on patient care.
Duties
- Greet patients and visitors warmly, ensuring a positive first impression of the practice
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages promptly
- Maintain accurate electronic medical records using Oscar or similar software systems
- Verify insurance information and process patient check-ins efficiently
- Assist with billing, coding, and insurance claim submissions to ensure timely reimbursement
- Coordinate appointment scheduling and rescheduling using Dentrix or comparable dental practice management software
- Support front desk operations by handling patient inquiries, confirming appointments, and managing patient flow throughout the day
- Ensure compliance with confidentiality standards and medical privacy regulations
- Perform administrative tasks such as data entry, filing, and inventory management of office supplies
Qualifications
- Proven experience in a medical or dental office setting, with familiarity using Dentrix or similar practice management software
- Strong knowledge of medical terminology and electronic medical records systems such as Epic
- Previous experience as a dental receptionist or in a healthcare front desk role highly preferred
- Excellent organizational skills with attention to detail in managing schedules and records
- Proficiency with multi-line phone systems and office equipment
- Demonstrated ability to handle sensitive information with discretion and professionalism
- Ability to thrive in a fast-paced environment while maintaining excellent customer service skills
Join our team to be part of an energetic environment where your administrative skills directly contribute to quality patient care! We are committed to supporting your professional growth through ongoing training and development opportunities.
Pay: $18.25-$27.11 per hour
Work Location: In person
