Location: Chilliwack, BC. Vedder Rd 7355 unit 1
About Us:
Life and Motion Chiropractic and Wellness is a well-established and patient-centered chiropractic clinic dedicated to improving the health and well-being of our community. We provide comprehensive chiropractic care and wellness services to our patients, helping them lead healthier and pain-free lives.
Position Overview:
We are seeking a friendly, organised, a multitasker and customer-focused Front Desk Receptionist to join our team. As the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient experience at our clinic. You will be responsible for managing appointments, greeting patients, and assisting with administrative tasks to ensure the smooth operation of our clinic.
Key Responsibilities:
- Greet patients with a warm and friendly demeanour as they arrive at the clinic.
- Schedule and confirm appointments, ensuring accurate and efficient booking.
- Answer phone calls, address patient inquiries, and provide information about our services.
- Maintain patient records and ensure confidentiality of sensitive information.
- Process patient payments, insurance claims, and handle billing inquiries.
- Assist with general administrative tasks such as filing, data entry, and maintaining a clean reception area.
- Collaborate with the clinical team to ensure a seamless patient experience.
- Uphold our clinic's standards of professionalism, courtesy, and patient care.
- Miscellaneous office roles and odd jobs to sustain clinic standards, may include some light cleaning
- use Jane software to help manage patient and practitioner schedules
Qualifications:
- High school diploma or equivalent; additional education or relevant certifications are a plus.
- Prior experience using “Jane App” or experience in a medical or healthcare setting is preferred. Please do not apply unless you have some proficiency using Jane App or have previous related experience working in a medical office
- Excellent interpersonal and communication skills.
- Strong organizational skills and attention to detail.
- Proficiency in using computer systems and basic office software.
- Ability to maintain a positive and welcoming attitude, even during busy times.
- Understanding of patient confidentiality and HIPAA regulations.
Benefits:
- Competitive salary commensurate with experience.
- Access to chiropractic care and wellness services.
- Positive and supportive team environment.
- Fun relational work environment
How to Apply:
If you are enthusiastic, dedicated, and committed to providing excellent patient service, we encourage you to apply for this position. Please submit your resume and a brief cover letter detailing your relevant experience to [email protected]
Join our team and help us make a positive impact on the health and wellness of our community!
Job Types: Part-time, Permanent
Pay: $20.00 per hour
Ability to commute/relocate:
- Chilliwack, BC V2R 3V4: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Work Location: In person
