The Opportunity:
Our knowledgeable and trusted team is committed to delivering insurance and financial services solutions to meet our clients unique needs.
The Associate Insurance Advisor is a key player in the support and development of the agency operation primarily through sales and service. This role utilizes a broad knowledge of The Co-operators insurance products and services including personal lines such as home and auto.
How you will create impact:
- Sales, service and profitable growth of both personal lines (auto, home) products.
- Advise and recommend coverages and policies that best meet client needs.
- Actively focus on prospecting for all lines of business by identifying and recommending additional products/services that benefit the client.
- Complete front line risk assessment and selection following underwriting guidelines.
- Complete inspections and re-inspections.
- Achieve individual goals for client service, sales, quality and productivity and contribute to the achievement of overall agency sales and growth goals.
- Respond to client questions and concerns, resolve customer complaints and escalate issues appropriately.
- Proactively complete client reviews on the auto and home portfolios.
How you will succeed:
- You remain focused and optimistic in the pursuit of a goal, despite barriers, until the objective is achieved and effectively manage your time in the quest of client satisfaction.
- You leverage information about client’s needs and situations to qualify sales opportunities and exhibit strong communication skills that allow you to clearly convey messages.
- You are committed to continuous improvement and building productive client relationships in order to exceed client expectations.
- You’re an effective team player and provide guidance to support the development of your peers.
To join our team:
- Willing and able to obtain the General Insurance level 1 license.
- Meet all provincial-licensing requirements in accordance with continuing education to obtain and maintain all licenses.
- Two (2) years sales and service experience or related business experience is preferred.
- Knowledge of auto and property insurance products and experience with selling techniques is an asset
- You will be subject to a Criminal Record and Consumer History background check as a condition of employment, in the event you are the successful candidate.
Job Type: Full-time
Pay: $45,000.00-$75,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
Work Location: In person
