Program Manager - Payment Solutions

Staples
Richmond Hill, ON

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Détails du poste

Temps plein
Il y a 4 jours

Avantages

Assurance Dentaire
REER

Compétences

Gestion de programme
Modèle en cascade
Études postsecondaires
Gestion des horaires
Gestion de projet
Méthodologie de gestion de projets
Agile
Affaires
Compétences en communication

Description complète du poste

Some of what you will do:

As Program Manager, you will lead the growth of Staples’ B2C and B2B payment portfolios, overseeing product and program management, salesforce engagement, marketing execution, reporting, and cross-functional collaboration to support day-to-day operations.

Specifically, You Will:

Communicate and champion the vision for Staples’ consumer and business payment programs

Recommend program and product improvements supported by business cases and customer insights

Partner with internal teams to develop and execute program roadmaps and enhancements

Communicate program goals and performance targets focused on customer acquisition and revenue growth

Act as a subject matter expert for payment programs and initiatives

Work with cross-functional teams to ensure programs receive the right focus and visibility

Develop and execute salesforce engagement initiatives, including SPIFFs, contests, and incentives

Create and maintain sales and training materials for internal teams

Monitor and report on program KPIs and performance metrics

Analyze results and provide insights and recommendations to improve performance

Monitor and share competitive trends across the Canadian consumer and business payments market

Some of what you need:

4+ years of product or program management

Post secondary education, preferably in business administration or a relevant discipline/field, or equivalent work experience

Project management accreditation an asset

Strong understanding of cards landscape & payments eco-systems

Demonstrated and focused desire to build and grow lines of businesses

Experience launching customer facing products; solid knowledge of waterfall and agile project management methodologies

Ability to think strategically and creatively

Strong interpersonal and communication skills; able to build relationships with internal/external groups

Self-motivated and results focused; able to work independently and proven track record of success

Ability to manage time and schedules to meet aggressive deadlines and influence through persuasive written and verbal communication

Physical Requirements/Working Conditions:

Hybrid environment

Some of what you will get:

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

And more…

#MakeAnImpact

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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