Position Number: 244173-67
Position Available: PACT Coordinator
Status: Temporary Full Time (1.0 FTE)
Department: Mental Health - PACT
Union: Non Union
Shifts: Days, Evenings, Weekends
Rate of Pay: $44.82/hr - $56.02/hr
Posting Date: July 8, 2026
Closing Date: July 15, 2026
Internal applicants must apply by 11:59pm on July 15, 2026.
About Joseph Brant Hospital:
Joseph Brant Hospital (JBH) is a full-service hospital located in the growing and thriving community of Burlington, Ontario, serving more than 185,000 residents in Halton, Hamilton, Waterdown, Flamborough, Milton and Stoney Creek. JBH is honoured to be recognized as one of Hamilton Niagara’s Top Employers since 2015, with a skilled team of approximately 200 physicians, 2,000 employees, and more than 300 volunteers.
JBH is a Clinical Education site in conjunction with McMaster University, and is designated as an Academic Community Teaching Hospital. JBH is also a partner member of the Burlington Ontario Health Team (BOHT). JBH is deeply committed to providing exemplary care and living the hospital’s core values of Compassion, Accountability, Respect and Excellence.
JBH also inspires and empowers a culture of caring and this is demonstrated in many ways including our commitment to the health, safety, and wellbeing of our people. For more information, visit www.josephbranthospital.ca.
Position Summary:
The PACT Coordinator will coordinate clinical leadership and guidance to a multidisciplinary outreach team while providing patient care and provide daily clinical operations and outreach support.
Responsibilities:
- Provide operational and clinical leadership to the multidisciplinary PACT team, working closing with the Program Manager.
- Problem solving clinical support, emotional support and guidance for the entire multidisciplinary team including Program clerical support, Social Workers, Nursing Staff, Allied staff, Peer support staff.
- Liase with Team Psychiatrist and Manager on operational problems that may arise.
- Crisis intervention and support for staff and patients.
- Overseeing daily scheduling and problem solving with and for team.
- Represent and be the first point of contact for the program.
- Liason with inpatient unit to provide appropriate discharge plan.
- Liason with all other JBH Community Mental Health Programs, Community Partners Coast, Summit House, Halton Healthcare, Support and Housing Halton.
- To establish and maintain effective support systems for our clients.
- Liason with Act Ontario to ensure we are upholding best practices and standards as indicated.
- Intake and Case Management. Overseeing Ocan and all data submissions as required.
- Being the staff responsible for referals, intake and waiting list.
- Provide individual case management for small number of clients.
- Strong knowledge and understanding of ACT/PACT model.
- Monitor program performance, quality indicators, and fidelity to the model.
- Facilitate team meetings, case conferences, and care planning discussions.
- Participate in program planning, quality improvement initiatives, and accreditation activities.
- Support recruitment, onboarding, and professional development of team members in liaison with program manager.
Qualifications:
- Regulated health professional (e.g., Registered Nurse, Social Worker, Occupational Therapist, or other applicable regulated professional) with current registration in good standing with the appropriate regulatory college Must have a background in a discipline appropriate to the program. ie Nursing, Social Work, Occupational Therapy.
- Bachelor's degree in a relevant health discipline; Master's degree is considered an asset.
- Knowledge of Case Management, Psychopharmacology, crisis intervention and excellent communication skills are essential.
- Management skills as well as Supervision skills are an asset with previous leadership or supervisory experience is preferred.
Please Note: Assignment subject to change based on the needs of the department.
To be considered for this exciting opportunity please visit the JBH Careers page to apply. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Joseph Brant Hospital is committed to an equitable and inclusive culture where everyone thrives and feels that they belong. One of the pillars of our Diversity, Equity and Inclusion framework is to enable our people and patients to flourish by removing barriers. In compliance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available during the recruitment and selection process and throughout employment.
Please help us meet our commitment to providing an inclusive and barrier-free environment by letting us know if you require accommodation. Contact Human Resources for confidential assistance at [email protected] or at 905-632-3737 ext. 4129.
This posting is for an existing vacancy. JBH does not use artificial intelligence (AI) to screen, assess, or select applicants.
Please include the posting number in the subject line of any email correspondence to enable appropriate assistance.
