About us
Farming Karma is a family-owned business dedicated to producing high-quality beverages. As farmers, we believe in creating products using BC fruit that not only taste good but also make you feel good. Our commitment to sustainability, innovation, and community has earned us recognition and a loyal customer base. We are a fast-growing company looking for a dynamic person to join our team.
Working at Farming Karma means being part of a passionate team that values creativity, quality, and community. We take pride in our farm-to-table approach, growing, juicing, and canning our own fruit to ensure the freshest and most flavorful beverages. Our team members enjoy a supportive and collaborative work environment where their ideas and contributions are valued. We are dedicated to fostering a culture of growth, inclusivity, and purpose.
Through our "Do Good" initiative, we make a difference in our community by supporting local causes and providing educational tours. As a member of our team, you will have the opportunity to be part of this mission, helping us make a difference one drink at a time.
Overview
We are seeking a detail-oriented, organized Invoicing & Order Clerk to manage billing for our repeat customers and support order fulfillment in our warehouse. This is a hybrid role, about 80% invoicing and account management, 20% hands-on warehouse work. You'll be the person making sure our regular customers get accurate invoices and their orders go out correctly.
Responsibilities
Invoicing (majority of role)
- Create and send accurate invoices for repeat/recurring customers based on standing orders
- Calculate additional charges (e.g., shipping, deposits) to include in invoices
- Resolve billing discrepancies or customer questions quickly and professionally
- Maintain organized records of invoices, purchase orders, and receipts in QuickBooks Online
- Verify customer and order information for accuracy before invoicing
- Document and track invoices through folder creation
Order Fulfillment (remainder of role)
- Review incoming orders for completeness and accuracy
- Pick and pack customer orders in the warehouse
- Check inventory levels and report discrepancies or shortages
- Coordinate with warehouse staff and carriers to ensure timely shipment
- Prepare shipping documentation and labels
Requirements
- Strong analytical skills and attention to detail; invoicing errors cost us money and customer trust
- Ability to exercise professional discretion
- Comfortable with numbers; bookkeeping or accounting exposure is a plus
- Experience with QuickBooks Online or similar accounting software (or willing to learn fast)
- Proficiency in Microsoft Office Suite (Excel, Word) required
- Organized and able to switch between office and warehouse tasks in the same day
- Excellent communication skills for interacting effectively; you'll be a familiar contact for our repeat customers
- Ability to work independently and as part of a team in a fast-paced environment
- Able to lift 40 lbs and be on your feet for warehouse tasks
- High school diploma or equivalent; no prior experience required, but an asset
Nice to Have:
- Experience in food/beverage, agriculture, or a similar production environment
- Experience with order fulfillment or shipping/logistics coordination
Benefits:
- Free Farming Karma drinks while on shift.
- Employee discounts on Farming Karma products.
- Opportunity to work in a dynamic and growing family business.
- Positive and supportive work environment.
- Be part of a team dedicated to sustainability, innovation and supporting community.
- Opportunities for career growth and advancement within the company.
How to Apply:
If you are a motivated individual who is passionate about food & agriculture and great customer service, and interested in joining the Farming Karma team, we would love to hear from you. Please submit your resume to [email protected].
Farming Karma is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- Casual dress
- On-site parking
- Store discount
Ability to commute/relocate:
- Kelowna, BC V1P 1C3: reliably commute or plan to relocate before starting work (required)
Application question(s):
- This role is approximately 80% invoicing/office work and 20% warehouse order fulfillment. Are you comfortable with this split, and do you have experience with both types of work?
- Are you able to lift up to 40 lbs and be on your feet for periods of time as part of warehouse duties?
Experience:
- QuickBooks: 1 year (required)
Work Location: In person
