Provide day-to-day leadership, supervision, training, and development to the logistics team, including managing the internal driver pool and overseeing carrier dispatching, compliance, and claims.
Manage team staffing, scheduling, and timekeeping to ensure adequate coverage for pickup and delivery order volume.
Attract, engage, and retain talent, ensuring all employees are thoroughly familiar with safe work processes and operating procedures.
Serve as the primary transportation contact for the local Vehicle Logistics Center (VLC), resolving customer concerns and setting a high standard of satisfaction.
Be accountable for the market's financial performance, using KPIs and standardized reports to monitor spending, manage costs, and forecast against actuals.
Manage the safe, efficient, and profitable movement of fleet lease, factory, and consignment vehicles by ensuring all processes meet or exceed SLA standards.
Promote a safe work environment by ensuring department-specific safety tasks are completed in accordance with the safety program.
Support initiatives by engaging in their development, deployment, and change management.
