SBO Distributors Ltd. is a fast growing, fast paced sales and marketing agency working in the mid to high-end gift, jewellery, fashion and accessories/life style market. We work with leading department stores and independent retailers across Canada. We are looking for a strong candidate for a Data Entry and Sales Support position.
The Opportunity:
A key member of the SBO Distributors Ltd team, the Data Entry and Sales Support personnel will be responsible for a wide variety of administrative support and will also work closely with our customers to ensure high customer satisfaction.
The candidate must be able to:
- Work independently in a small office of 1-4 people
- Enter data and sales orders proficiently and accurately in various forms from excel to online submission (training will be provided)
- See through order processes including order entering, confirmation, courier tracking and invoicing
- Handle inbound/outbound calls, providing all customers with exceptional positive customer service
- Processing of warranty claims from customers and end users
- Assist with Marketing and Sales projects
- Perform day-to-day office tasks such as pack and ship small parcels, letters, and photocopy, scan documents, receive delivery (generally small deliveries).
- We expect the candidate to be efficient, honest, respectful, creative, independent, modest, growth oriented and possessing an excellent customer service mentality
Education and skills:
- Post Secondary degree or diploma
- Excellent command in Microsoft Office applications (Word, Excel, Powerpoint, Outlook)
- Tech-Friendly preferred – able to adapt to new software
- Have experience in SAP/Netsuite would be an asset
- Fluency in English is required. Knowledge and/or competency in French is an asset
- Self motivated, analytical and very detailed oriented
- Highly organized and the ability to prioritize and multitask
- Strong interpersonal and communication skills on the phone and in person
- Passionate about helping customers and being the ambassador of the brands we represent
- Candidate must be reliable, responsive and good at relationship building
What we have to offer:
- A tight-knit team working closely together
- An open minded and flat management style with plenty of opportunities to offer
- Competitive compensation and benefit package
- This position is a full time, permanent position. Following successful completion of probationary period, the position is eligible for health benefits.
- Very convenient office location close to bus stops and Sea Bus
- Excellent working environment
- Vacation pay aligns with BC Labour Standards
- Salary is commensurate with experience
SBO Distributors Ltd. provided the following inclusive hiring information:
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Full-time
Pay: $40,000.00 per year
Benefits:
- Casual dress
- Dental care
- Extended health care
- Store discount
- Vision care
Education:
- Bachelor's Degree (preferred)
Experience:
- Administrative: 1 year (preferred)
- Sales support: 1 year (preferred)
Language:
Work Location: In person
