The Interchange Desk position is responsible for managing the daily operations of the Interchange desk and supporting the efficient movement of containers and equipment throughout the depot.
This role is responsible for inspecting inbound and outbound containers, accurately processing equipment inventory through the company's software system, maintaining records, and providing clear direction to drivers regarding the appropriate locations for loading and unloading.
The successful candidate will work closely with the Depot team, maintenance staff, truck drivers, customers, and members of the public in a professional, courteous, and respectful manner.
Responsibilities
- Inspect incoming and outgoing containers and accurately identify and document any damage or discrepancies.
- Process the in-gate and out-gate of equipment and containers using the company's software system.
- Maintain accurate physical and digital container and equipment inventory.
- Direct truck drivers to the appropriate locations for loading and unloading.
- Communicate clearly and professionally with drivers, customers, maintenance staff, and other team members.
- Maintain accurate customer and equipment records and generate reports as required.
- Assist with coordinating daily depot activities and ensuring the efficient flow of containers and equipment.
- Follow all workplace health and safety policies and procedures.
- Maintain a clean, organized, and professional work area.
- Work collaboratively with the Depot team to support safe and efficient operations.
What We're Looking For
We recognize that strong candidates can bring a variety of skills and experiences. If you are interested in this opportunity but don't meet every qualification listed below, we encourage you to apply.
- Previous experience in transportation, logistics, dispatch, administration, customer service, or a similar operational environment is considered an asset.
- Experience or knowledge of intermodal freight, container operations, or equipment management is an asset, but not required.
- Comfortable learning and using computer software and digital inventory systems.
- Strong organizational skills and attention to detail.
- Ability to communicate confidently and professionally with drivers, customers, and team members.
- Ability to work independently while also contributing positively to a collaborative team environment.
- A strong commitment to workplace health and safety.
- Comfortable working in a busy, fast-paced outdoor and industrial environment.
- Flexibility to work overtime or occasional weekends as operationally required.
What We Offer
- Competitive compensation.
- Health care benefits.
- A supportive, collaborative, and respectful team environment.
- Extensive training and ongoing support.
- Opportunities to learn about the transportation and intermodal industry.
- A workplace that values safety, teamwork, inclusion, and professional growth.
We thank all applicants for their interest. Only candidates whose qualifications and experience best match the needs of the position will be contacted for an interview.
We are committed to building a respectful and inclusive workplace and encourage qualified individuals from all backgrounds to apply.
Job Type: Full-time
Pay: $20.65-$25.20 per hour
Benefits:
- Dental care
- Extended health care
- Paid time off
- Vision care
Ability to commute/relocate:
- Calgary, AB T2C 2S4: reliably commute or plan to relocate before starting work (required)
Work Location: In person
