About Us
Welcome to Rockhead Beer Wine Spirits, the North End’s go-to spot for all things beer, wine, and liquor. Tucked inside the Windsor Street Sobeys, we’re more than just a store - we’re a part of Halifax history. Our name? A cheeky nod to the Halifax prison that once housed the city’s rowdiest drunkards, delinquents, and lovable ruffians for over a century.
We’re locally owned and passionate about offering a standout selection of craft beers, specialty wines, and premium spirits - featuring both local favourites and global finds. From ready-to-drink options to classic staples, our knowledgeable team is here to help you discover your next favourite. Cheers!
Position Overview
As a Team Lead at Rockhead Beer Wine and Spirits, you will be responsible for leading the team in the absence of the Store Managers, ensuring smooth daily operations, and providing exceptional customer service. This role includes key responsibilities such as opening and closing the store, empowering team members, and maintaining a high standard of store presentation.
Key Responsibilities
- Lead shift operations in the absence of managers by overseeing daily activities, opening and closing the store, and ensuring smooth and efficient operations
- Support and coach retail associates by providing guidance, sharing product knowledge, and fostering a positive and high-performing team environment
- Ensure store standards and cash controls by maintaining store presentation, monitoring merchandising, and accurately handling cash and end-of-day procedures
- Resolve customer and staff issues by addressing concerns promptly, supporting team members, and delivering a positive customer experience
- Support training and onboarding by assisting with the integration and development of new team members to ensure consistent service and operational standards
Qualifications & Essential Skills
- Must be 19 years of age or older
- Proven experience as a Team Lead or similar role in retail (bonus points for liquor or hospitality experience).
- Ability to work flexible shifts
- Enjoys working in a fast-paced team environment
- Capable of lifting up to 20kg (50lbs)
- Strong team player with an excellent work ethic and dedication
Education
High school completion preferred.
Working Environment
A lively retail store environment with a steady flow of customers.
Compensation
Competitive compensation, including participation in a structured progression program that supports ongoing wage growth based on performance
The Perks
- Quarterly performance-based incentive plan (up to $960 per quarter)
- Generous employer product & services discounts
- Additional partner discounts
- Free executive fitness membership
- Extended health care (full-time)
- Dental care (full-time)
- Vision care (full-time)
- On-site parking
- Travel expense reimbursement
- Employee and family assistance program
Language(s)
English fluency required
Job Types: Full-time, Permanent
Pay: From $17.95 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Store discount
- Vision care
Ability to commute/relocate:
- Halifax, NS B3K 5C7: reliably commute or plan to relocate before starting work (required)
Experience:
- Supervising: 1 year (preferred)
Work Location: In person
