Join Fresh Prep — a dynamic leader revolutionizing how Canadians experience food through sustainable meal kit delivery. As one of Canada's fastest-growing companies and a certified B Corporation, we're committed to making it easier for people to eat well and live better.
We're proud to be recognized as a workplace where innovation meets impact. Our numerous accolades - including BC's Top Employers 2025, placement on The Globe and Mail's prestigious Canada's Top Growing Companies list and recognition as one of Deloitte’s Best Managed Companies - reflect our commitment to excellence in both customer experience and employee satisfaction. Our collaborative culture brings together passionate food lovers, sustainability champions, and tech innovators who are reshaping the future of food delivery.
Self Starter. You are comfortable owning a task from start to finish and you take the initiative to make continuous process improvements. You observe strict deadlines and hold yourself accountable for your deliverables.
Strong Communicator. Your verbal and written communication skills allow you to get results across easily and quickly, in a friendly and professional manner.
Reliable & Dependable. You like to see a job well done and will ensure that things are done the “right” way. You show up for all scheduled shifts on time and ready to work.
Adaptable. You thrive in a changing environment and are able to pivot direction easily.
Fresh Prep is looking for a highly analytical and commercially minded Senior Manager, Product & Commercial Analytics to help identify, size, prioritize, and measure the opportunities that will drive the next phase of growth.
You will act as a strategic thought partner across the organization, responsible for identifying, sizing, and prioritizing growth opportunities across the entire customer journey, helping answer questions such as:
What should we build next?
What should we test next?
Which opportunities should we prioritize to drive growth and revenue?
Which customer behaviors drive long-term value and retention?
Which products, features, categories, or initiatives should we invest in, optimize, or remove?
You will play a critical role in helping Fresh Prep make smarter, faster, and more data-driven decisions.
Product Analytics & Customer Behaviour
Own digital product analytics across the customer journey, helping teams understand how customers discover, browse, evaluate, and purchase products.
Responsibilities include:
Analyzing customer journeys and product funnels
Identifying friction points and conversion opportunities
Evaluating menu browsing, product discovery, swaps, and purchasing behavior
Measuring adoption and effectiveness of new product features
Defining and improving product instrumentation and event tracking
Partnering with Product Managers to identify and prioritize opportunities
Commercial, Growth & Merchandising Analytics
Provide analytical support across Growth, Lifecycle, Product, and Ecommerce to identify opportunities, prioritize investments, and improve business performance.
Responsibilities include:
Analyzing customer, product, and commercial performance across the customer lifecycle
Identifying opportunities to improve conversion, activation, retention, basket size, and product adoption
Evaluating pricing, promotions, merchandising, and assortment strategies
Measuring the impact of growth, product, lifecycle, and merchandising initiatives
Identifying opportunities to optimize customer journeys and revenue generation
Developing business cases and recommendations for future investments
Experimentation & Opportunity Identification
Partner with Product, Merchandising, Lifecycle, and Growth teams to create a culture of experimentation and continuous improvement.
Responsibilities include:
Generating hypotheses and identifying high-impact opportunities
Designing measurement frameworks and success criteria
Designing, supporting, and evaluating A/B testing and experimentation programs
Evaluating experiment results and recommending next steps
Quantifying opportunity size and expected business impact
Helping teams prioritize initiatives based on evidence
Strategic Insights & Decision Support
Act as a strategic thought partner to Product, Growth, Merchandising, and Leadership teams.
Responsibilities include:
Translating data into actionable recommendations
Sizing opportunities and evaluating investment decisions
Supporting roadmap prioritization
Developing customer, product, and commercial insights
Partnering with Product and business leaders to prioritize initiatives based on customer impact, revenue opportunity, and effort
Success in this role is measured by the quality of decisions enabled and business impact generated.
5-7+ years of experience in Product Analytics, Commercial Analytics, Growth Analytics, Strategy, or Data Science, including time at a senior or lead level.
Strong experience using data to identify opportunities and influence business decisions
Advanced SQL skills and experience with modern analytics and BI tools
Experience analyzing customer behavior, product funnels, experimentation, and conversion journeys
Strong understanding of ecommerce, subscription, marketplace, or DTC business models
Experience supporting product teams, commercial teams, or merchandising organizations
Ability to independently frame problems, generate hypotheses, and conduct deep-dive analyses
Excellent communication skills with the ability to translate complex analysis into actionable business recommendations
Comfortable working in ambiguity and influencing cross-functional stakeholders
What You Can Expect
Annual salary of $120-$170k commensurate with your skills and experience
Hybrid schedule with a blend of in-office and remote work; fully remote arrangements are available for candidates residing outside our physical office hub locations.
Competitive salary that recognizes your skills and experience
An energetic, inclusive workplace where your voice matters and your contributions drive real impact
Comprehensive health benefits package including medical, dental, vision, and life insurance after 90 days
Exclusive food perks that let you experience our amazing products
A culture that celebrates innovation, encourages professional development, and supports work-life balance
The opportunity to be part of a certified B-Corporation making a tangible difference in sustainable food systems
Fresh Prep is an Equal Opportunity Employer (EOE) and prohibits discrimination of any kind. We value diversity at our company and at all job levels our goal is to be diverse, inclusive and representative of the communities we operate in. We endeavour to recruit, develop and retain the best talent from a diverse candidate pool and truly believe that diversity, equity and inclusion among our team members is vital to our success as a company. We trust that in applying for a role with us you value this as well!
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don’t necessarily meet every single point on the job description, please still get in touch. We’d love to have a chat and see if you could be a great fit.
At Fresh Prep, we work with a variety of ingredients, including common allergens like peanuts, tree nuts, and dairy. Whether you're in one of our corporate functions or within the production facility, you may be exposed to these ingredients. If you have concerns—especially around allergens or meat—please let us know during the hiring process.
