Responsibilities:
-Must have strong mechanical knowledge
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document vehicle issues
- Schedule appointments and manage the service department's calendar
- Provide estimates for repairs and services
- Sourcing parts for technicians.
- Coordinate with technicians to ensure timely completion of repairs
- Communicate with customers regarding the status of their vehicles
- Process payments and handle cash transactions
- Maintain accurate records of customer interactions and transactions
Experience:
- Previous experience as a Service Writer or in a similar role preferred
- Knowledge of commercial truck and trailer, and automotive repairs and services, including brake repair, shocks/struts, air brakes, suspension.
- Strong communication skills, both verbal and written
- Excellent customer service skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in using computer software for scheduling and record keeping
If you have a passion for cars and providing exceptional customer service, we would love to hear from you! Join our team as a Service Writer and play a vital role in ensuring our customers' vehicles are serviced efficiently and effectively. Apply now to be part of our team!
Pay: From $22.00 per hour
Expected hours: 40 per week
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
Ability to commute/relocate:
- Fort St. John, BC V1J 3W8: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Service Writer: 2 years (preferred)
Work Location: In person
