Front Desk Receptionist — Dentix24 (Full-Time, On-Site)
Please note: this role requires prior dental office experience. Applications without dental front-desk or dental administrative experience will not be considered.
Job Summary
Dentix24, a busy dental practice in midtown Toronto (Yonge & Lawrence), is seeking an experienced Dental Front Desk Receptionist to manage our front office and be the welcoming face of our practice. This is a full-time, on-site position for a candidate who already knows the dental world — someone comfortable with dental scheduling, patient flow, and insurance verification from day one. If you have run a dental front desk before and enjoy a fast-paced, patient-focused environment, we'd love to hear from you.
What You'll Do
- Greet patients warmly and manage all front desk operations, including check-in and check-out
- Schedule, confirm, and coordinate appointments to keep a busy practice running smoothly
- Answer multi-line phones promptly and professionally
- Verify dental insurance coverage and communicate estimates to patients
- Maintain accurate patient records and handle data entry in our practice software (ABELDENT)
- Manage reminders, recalls, correspondence, and general front office administration
- Handle patient inquiries with professionalism and confidentiality
Required
- Prior dental office experience is required (dental front desk or dental administrative role)
- Working familiarity with dental insurance — verification, coverage, and patient billing basics
- Experience with dental practice management software (ABELDENT preferred; comparable systems considered)
- Comfort with multi-line phone systems and high patient volume
- Strong organizational skills and attention to detail
- A warm, professional manner and genuine commitment to patient care
Assets
- Familiarity with dental assisting or clinical workflow (helpful for supporting the team during busy periods)
Schedule & Location
- Full-time, on-site at our 3080 Yonge Street location (midtown Toronto, near Lawrence subway station)
- Candidates should live within a reasonable commuting distance — reliable daily attendance is essential
Pay: $20.00-$30.00 per hour
Ability to commute/relocate:
- Toronto, ON M4N 3N1: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you familiar with dental insurance verification and patient billing?
- Have you used ABELDENT or comparable dental practice management software?
Experience:
- dental front-desk or dental administrative : 1 year (required)
Work Location: In person
