Job Summary
We are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your clerical and customer support expertise in a professional environment.
Responsibilities
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Answer multi-line phone systems efficiently, directing calls to appropriate departments or personnel
- Manage appointment scheduling and coordinate calendar activities using Microsoft Office and Google Workspace tools
- Perform data entry tasks accurately, maintaining up-to-date records and filing systems
- Handle incoming and outgoing mail, packages, and correspondence with attention to detail
- Support administrative duties such as proofreading documents, updating files, and maintaining office supplies
- Assist with basic bookkeeping tasks using QuickBooks or similar accounting software when needed
- Maintain a clean, organized front desk area that reflects professionalism and hospitality
Skills
- Proven clerical experience with strong organizational skills and attention to detail
- Excellent customer service skills with professional phone etiquette and communication abilities
- Proficiency in Microsoft Office (Word, Excel), Google Workspace (Docs, Sheets), and general computer skills
- Experience with multi-line phone systems and data entry accuracy
- Knowledge of office procedures including filing, proofreading, and document management
- Prior experience in medical or dental office environments is a plus, especially as a receptionist or administrative support in healthcare settings
- Ability to handle multiple tasks efficiently while maintaining a friendly demeanor
- Basic bookkeeping skills using QuickBooks or similar software are desirable
- Strong organizational skills with the ability to prioritize tasks effectively
This role is perfect for motivated individuals eager to contribute their administrative talents while gaining valuable experience in a supportive work environment. We value energetic team players who excel at multitasking and delivering outstanding customer support every day.
Benefits:
- Casual dress
- On-site parking
Ability to commute/relocate:
- Dartmouth, NS B3B 1E1: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Customer service: 1 year (preferred)
Language:
Work Location: In person
