Overview
We are seeking a motivated Entry-Level Patient Experience Coordinator & Digital Media Coordinator to join our healthcare team on a full-time or part-time basis. This role offers an excellent opportunity for individuals interested in healthcare administration and digital media, providing valuable experience in a dynamic medical environment. The ideal candidate will possess strong organizational skills, excellent communication abilities, and an interest in enhancing patient interactions through both administrative support and digital media efforts. Prior experience with electronic medical records and dental or medical office operations is a plus but not required. This position is paid and suitable for candidates eager to grow within the healthcare industry.
Responsibilities
- Greet patients and visitors in a friendly, professional manner at the front desk
- Manage multi-line phone systems to schedule appointments, answer inquiries, and direct calls appropriately
- Assist with patient check-in and check-out processes using electronic medical records systems such as Epic and Dentrix
- Maintain accurate patient records, update information, and ensure confidentiality of sensitive data
- Support the dental or medical office team with administrative tasks including filing, data entry, and appointment reminders
- Coordinate digital media content creation, including managing social media platforms to promote practice events and community engagement
- Assist with patient education materials and digital campaigns to enhance patient experience and practice visibility
- Collaborate with clinical staff to ensure smooth patient flow and efficient office operations
Qualifications
- Prior experience in a dental or medical office setting is preferred, including familiarity with front desk duties and office administration
- Knowledge of electronic medical records systems such as Epic or Dentrix is highly desirable
- Strong understanding of medical terminology and healthcare workflows
- Excellent organizational skills with attention to detail
- Proficient in handling multi-line phone systems and managing administrative tasks efficiently
- Basic proficiency in digital media platforms and content management is a plus
- Ability to communicate effectively with patients, staff, and community members
- Prior administrative or office experience demonstrating professionalism and reliability is preferred
This role provides an engaging environment for individuals passionate about healthcare administration and digital outreach. Candidates should be eager to learn, adaptable, and committed to delivering exceptional patient experiences while supporting the operational success of the practice.
Pay: $48,000.00-$62,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person
