PROJECT MANAGER
GENERAL ACCOUNTABILITY
Under the supervision of the Director of Project Management, the Project Manager position is responsible for initiating, selling, overseeing and completing all assigned claims in an efficient and profitable manner and according to Integricon's published guidelines and direction from Management. The Project Manager liaises with insurance industry personnel, internal and external sub-trades and other suppliers and other internal company personnel as necessary, ensuring the timely and accurate flow of information to all relevant internal and external parties.
The Project Manager is responsible for site inspections, preparing estimates, selling the companies services to the property owners, planning, scheduling, directing and coordinating all aspects of assigned emergency and restoration construction projects.
MAJOR RESPONSIBILITIES
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Sales, Estimating & Administrative
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Performs site inspections and scopes loss for work required.
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Prepares computerized reports, photos and estimates for submission.
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Responsible for updating insurance company and internal computer management databases with required notes and job details.
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Completes the sale of the job with the property owner and has all file required paperwork signed and appropriate monies collected.
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Keeps current with required verbal and electronic correspondence with Adjusters
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Communicates with subcontractors and other production team members to facilitate the production cycle on every file, completing the required paperwork as per company protocols
2. Emergency Services
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Responds to and attends all assigned emergency calls, including but not limited to; holidays, weekends and afterhours to determine cause and complete the required authorizations and paperwork.
- Responsible for dispatching the appropriate staff and/or sub trades to appropriately mitigate the loss
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Follows up on emergency work as required to confirm completion of mitigation
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Provides required completed documentation and invoicing to insurance partners within the company protocols
- Rotates responsibility for after-hours emergency response calls.
3. Project Management
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Coordinates in-house labour, sub-contractors, equipment & material requirements, deliveries, public utilities, permits and client communications.
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Manages projects up to an estimated value of $300,000, while managing project profitability.
- Responsible for working with production for scheduling required work and ensuring the quality of the workmanship.
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Co-ordinates tenders, budgets, award contracts, issues P.O.'s and oversees sub-trades and in-house labour personnel.
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Responsible for managing costs and required documentation on each individual job including; the review purchase invoices and time sheets for payment.
- Preparation of all necessary documentation for presentation to the client/insurance company for payment; including a signed Certificate of Satisfaction/Completion & follow-up collections of outstanding receivables.
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Obtains property owner's signatures on co-payable cheques from insurance companies.
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Provides and maintains quality service by following the Integricon quality standards and procedures.
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Is up to date on Integricon's file management software and actively maintains jobs in the system.
4. Health and Safety
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Maintains a safe and healthy work environment by following organizational standards and adhering to legal requirements of federal, provincial and local laws by following policies and procedures.
5. Team Effort, Business Growth and Business Development
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Provides written follow-up to business contacts subsequent to meetings.
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Works and cooperates with other employees to help contribute to a productive environment.
- Works with other project managers to co-ordinate schedules for in house field staff
- Attends industry training courses as directed by management and maintains required IICRC certifications.
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Attends industry functions, as required to builds and nurture business relationships with adjusters and other relevant industry personnel.
Key Attributes
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Post Secondary education in a relevant field
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At least two (2) to five (5) years or more years of Restoration Project Management experience
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In good standing with IICRC, as well completed Water course
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Working experience using Xactimate,
- Experience using Encircle is an asset
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In-depth knowledge of health and safety legislation relative to the emergency and restoration construction industry.
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Possess a strong technical construction background and is able to effectively manage multiple tasks and projects.
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Ability to communicate in a professional, business-like manner.
- Maintains a valid drivers' license with a clean driving record and is able to travel for work
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Advanced knowledge of computing and familiarity with popular word-processing and spread sheeting applications.
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Advanced Computer Skills
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A positive, cooperative disposition.
