Location- hybridFull time- permanentCompensation: $24 to $28 per hour, depending on experience and qualifications On behalf of our client, The Sportmens Club (Galt), we are seeking a friendly, organized, and dependable Club Office Administrator / Member Services Assistant to support day-to-day club operations, assist members and guests, and help manage membership administration. This role is ideal for someone who enjoys working with people, communicates clearly, and is comfortable handling payments, phone inquiries, and basic office tasks.
· Must be able to work at the Club Office located at 6542 Gore Rd, Puslinch.· Required on-site hours: Wednesdays 9:00 a.m. to 8:00 p.m., Saturdays 10:00 a.m. to 4:00 p.m., and Sundays 9:00 a.m. to 4:00 p.m.· Balance of weekly hours may be completed at home utilizing a flexible schedule.· Total work week is expected to be 30 to 40 hours, to be negotiated.· Must have reliable transportation, there is limited transit to the Sportsman Club.
· Provide friendly, professional service to approximately 1,600 club members and guests.· Clearly communicate with members, guests, managers, and other staff members.· Sell targets and rent golf carts to club members using cash, debit, and credit transactions.· Operate a Point-of-Sale terminal accurately and responsibly.· Check membership status against the club database to confirm valid membership.· Answer phone inquiries and provide accurate information or direction as needed.· Use a cell phone and/or walkie-talkie to communicate with staff during operations.· During off-hours, assist with membership management and administration.· Collect annual dues by POS, cheque, or cash.· Use membership and club website software to send emails to members.· Update and maintain the membership database.· Print membership badges and/or gate passes.· Complete other tasks as assigned by Club Managers.
· Positive attitude, reliable, and comfortable working directly with members and guests.· Strong verbal communication skills and a professional manner.· Demonstrated organizational skills.· Prior experience with cash/cheque handling, use of POS- debit, credit transactions with accuracy.· Experience using databases and ability to learn club specific membership software.· Ability to stay organized while managing multiple tasks and inquiries.· Must be proficient with MS Office- word, excel and outlook.· Must be proactive and be able to work independently.· Previous experience in customer service facing role, administration, recreation, golf, or club operations is an asset.· Must be able to commit to in-office days/times. This role is to fill an existing vacancy. AI will not be used in the recruitment process. All applicants will be reviewed. We thank all applicants for their interest and wish to advise that only those candidates selected for an interview will be contacted. Appropriate accommodations will be provided upon request throughout the recruitment and employment process as required under the Accessibility for Ontarians with Disabilities Act (AODA). · #ind1
