Office Manager – Restoration Company (Condominium Restoration Experience Required)
Location: Mississauga, ON
Job Type: Full-Time
About Us
We are a fast-growing restoration company specializing in emergency mitigation and restoration services for condominium corporations, property managers, and commercial clients. We are looking for a highly organized, confident, and experienced Office Manager who can take ownership of office operations and communicate professionally with clients, property managers, and stakeholders.
Please do not apply if you do not meet the mandatory requirements below.
Mandatory Requirements
- Minimum 3 years of experience as an Office Manager in a restoration company.
- Previous experience working with condominium restoration projects is mandatory.
- Minimum 3 years of hands-on QuickBooks experience.
- Proven experience scheduling technicians, crews, and field staff.
- Experience preparing and sending invoices.
- Experience preparing estimates for restoration projects.
- Excellent knowledge of restoration industry workflows, including emergency mitigation and insurance-related processes.
- Exceptional written and verbal English communication skills.
- Strong personality with the confidence to manage difficult situations and make decisions independently.
- Professional experience communicating with property managers, condominium boards, insurance representatives, adjusters, and other stakeholders.
Responsibilities
- Manage the day-to-day operations of the office.
- Schedule technicians and coordinate emergency and non-emergency jobs.
- Prepare estimates and send invoices promptly and accurately.
- Maintain accurate records using QuickBooks.
- Communicate with condominium property managers, board members, insurance adjusters, and clients.
- Follow up on outstanding invoices and customer inquiries.
- Coordinate projects from start to finish while ensuring excellent customer service.
- Support management with reporting and administrative tasks.
- Ensure all documentation is complete and organized.
Ideal Candidate
You are:
- Highly organized and detail-oriented.
- Able to work under pressure in a fast-paced environment.
- Confident, assertive, and able to handle challenging conversations professionally.
- An excellent communicator with outstanding English language skills.
- A proactive problem solver who can work independently with minimal supervision.
- Experienced in the restoration industry and familiar with condominium restoration procedures.
What We Offer
- Competitive salary based on experience.
- Full-time, stable employment.
- Supportive team environment.
- Opportunity for long-term growth within a growing restoration company.
Pay: From $70,000.00 per year
Benefits:
- Casual dress
- Company events
- On-site parking
- Paid time off
Work Location: In person
