About Us
Mary Brown’s St. Albert is a locally operated restaurant committed to serving delicious food and providing genuine hospitality to every guest. We are looking for a responsible, motivated, and experienced Food Service Supervisor to join our team and help lead our restaurant operations.
Mary Brown’s has been serving Canadians since 1969. For more than 50 years, the brand has remained committed to quality food, friendly service, and creating a positive experience for every customer.
The Opportunity
As a Food Service Supervisor, you will play an important role in the day-to-day operation of the restaurant. You will lead by example, support team members, maintain food and service standards, and help ensure each shift runs efficiently.
This is a hands-on leadership position. You will work alongside the team while taking responsibility for shift organization, customer service, food quality, cleanliness, and overall restaurant standards.
Key Responsibilities
- Lead and support team members during assigned shifts
- Ensure the restaurant operates efficiently and according to company standards
- Provide excellent customer service and resolve customer concerns professionally
- Accurately process customer orders through the POS system
- Maintain strong knowledge of menu items, promotions, and procedures
- Prepare, assemble, and package food orders accurately and efficiently
- Monitor food quality, portion control, presentation, and consistency
- Ensure orders are complete and accurate before being served to customers
- Coordinate communication between the front counter, kitchen, and management team
- Assign and prioritize tasks to team members during the shift
- Train, coach, and support employees as required
- Monitor employee performance, attendance, and adherence to workplace procedures
- Follow and enforce food safety, sanitation, and workplace safety procedures
- Maintain cleanliness and organization throughout the restaurant
- Handle opening and closing responsibilities as assigned
- Complete other duties and responsibilities as directed by management
Qualifications
- Minimum 2 years of supervisory experience in a food service or restaurant environment
- Strong leadership and team-building skills
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Self-motivated and able to take initiative
- Reliable, punctual, and accountable
- Able to remain calm and professional in a fast-paced environment
- Customer-service oriented with a positive attitude
- Fluent in English
- Able to work independently and as part of a team
- Food safety certification is an asset
What We’re Looking For
We are looking for someone who is ready to take ownership of their work, lead by example, and help create a positive and productive workplace.
The successful candidate will be someone who doesn't simply wait for instructions, but recognizes what needs to be done and takes initiative to get it done.
If you are an experienced restaurant supervisor who enjoys working with people, solving problems, and maintaining high standards, we would love to hear from you.
Please send us your resume outlining your relevant experience. Qualified candidates will be contacted for an interview.
Join the Mary Brown’s St. Albert team and help us deliver great food and genuine hospitality every day!
Pay: $18.00-$20.00 per hour
Experience:
- Supervising: 2 years (required)
Licence/Certification:
- Food Safe, SafeCheck, Food Handler or equivalent (preferred)
Work Location: In person
