Job Summary
We are seeking a professional and organized Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency in office software, and the ability to manage multiple tasks efficiently. Experience in medical or dental office settings is a plus, but not required. The Receptionist will play a vital role in maintaining a welcoming environment and ensuring smooth daily operations.
Responsibilities
- Greet visitors and clients warmly, ensuring a positive first impression
- Answer multi-line phone systems promptly and professionally, directing calls as needed
- Manage appointment scheduling and confirmations using calendar software
- Perform data entry and maintain accurate records using Microsoft Office, Google Workspace, and QuickBooks
- Handle incoming and outgoing correspondence, including filing and document management
- Assist with administrative tasks such as proofreading, organizing files, and maintaining office supplies
- Support front desk operations by managing patient or client check-in/check-out procedures
- Provide excellent customer service by addressing inquiries and resolving issues efficiently
- Support bookkeeping activities related to billing or invoicing when necessary
- Maintain a clean and organized reception area to promote a professional environment
Requirements
- Proven clerical or administrative experience, preferably in medical or dental offices
- Strong computer skills with proficiency in Microsoft Office, Google Workspace, QuickBooks, and data entry
- Excellent organizational skills with attention to detail and accuracy in proofreading and typing
- Exceptional customer service skills with professional phone etiquette
- Ability to handle multi-line phone systems efficiently and courteously
- Prior experience with front desk operations, filing systems, and administrative support is preferred
- Strong organizational skills with the ability to prioritize tasks effectively
- Ability to work independently while managing multiple responsibilities in a fast-paced environment
- High school diploma or equivalent; additional office or medical office training is advantageous
This role offers an opportunity to be an integral part of our team by providing outstanding support in a professional setting. We value dedicated individuals who are committed to delivering excellent customer service while maintaining efficient office operations.
Pay: $15.69-$16.00 per hour
Work Location: In person
