Job Summary
We are seeking a professional and organized Dental Front Desk Administrator / Receptionist to join our new and first dental practice in Burlington. The ideal candidate will serve as the first point of contact for patients, manage appointment scheduling, and handle administrative tasks with efficiency and a friendly demeanor. This role is essential in providing excellent patient service and ensuring smooth daily operations within the dental office. Prior experience with dental software and office management is highly valued.
Responsibilities
- Greet patients warmly and provide exceptional customer service upon arrival and departure
- Manage appointment scheduling using dental practice management software like AkituOne
- Verify patient insurance information and process billing accordingly
- Answer multi-line phone systems promptly and professionally, directing calls as needed
- Maintain accurate patient records in electronic medical records systems
- Collect payments, co-pays, and outstanding balances from patients
- Assist with patient check-in and check-out procedures efficiently
- Handle administrative tasks including filing, data entry, and correspondence
- Coordinate with dental staff to ensure smooth workflow and patient satisfaction
- Maintain a clean and organized front desk environment
Qualifications
- Previous experience as a dental receptionist or in a medical office setting is highly desirable but required
- Proficiency with dental practice management software is highly desirable but required
- Above all, what is most desired and REQUIRED is a personable, energetic and hospitable attitude
- Strong organizational skills with attention to detail
- This role offers an opportunity to be an integral part of a dedicated dental team committed to providing outstanding patient care. We value professionalism, reliability, and a positive attitude in our staff.
Pay: $18.00-$27.00 per hour
Benefits:
- Dental care
- Flexible schedule
Work Location: In person
