Job Number: 55644
Nearly 5,500 City employees in the City Operations Department keep Edmontonians working, moving and thriving every day. The department includes four essential branches: Edmonton Transit Service (ETS), Fleet and Facility Services (FFS), Waste Services, and Parks and Roads (PARS). The City Operations Department is looking for a collaborative and inclusive Senior Communications Advisor who can lead a team within the Parks and Roads branch supporting the Safe Mobility and Technical & Regulatory Services portfolios.
As a Senior Communications Advisor, you will be responsible for leading and supervising a team of communications professionals, providing day-to-day communication services, and offering strategic communication advice and planning. This involves developing and supervising staff, overseeing the creation and delivery of high-quality communications products, and providing strategic counsel to business partner leadership teams. The role requires a proactive approach to issues management, strong collaboration skills, and the ability to thrive in a fast-paced environment.
What will you do?
-
Develop, supervise and motivate a team of high-performing communications and marketing professionals to produce excellent work for business partners and the people of Edmonton
-
Responsible for staff, onboarding, offboarding, and resource planning
-
Assess skills and training needs of team members
-
Accountable for approving time entry, conducting formal and informal performance reviews and evaluations, resolving conflicts, and guiding staff to appropriate internal resources
-
Provide ongoing coaching and mentorship
-
Manage staff schedules and priorities to ensure consistent support to respective client group
-
Ensure proper processes and approvals are followed and implemented by team members
-
Oversee the development, coordination, and delivery of high quality communications products that promote and enhance the City's image, brand, and reputation
-
Provide guidance to staff in the areas of communications strategy and plans, messaging, tactics, and challenges
-
Coordinate and approve responses to public, Council, and media inquiries
-
Provide strategic communications consultation and advice to business partner leadership teams
-
Provide direct strategic and tactical communications support for complex and/or high profile projects, initiatives or programs
Qualifications:
-
University graduation in a communications, public relations, or related field
-
Supplemented by a minimum of four (4) years of progressively responsible experience in a designated public relations, public affairs, or public information position
-
Minimum (2) years of communications experience in a similar organization
-
One (1) year of experience in a related supervisory capacity
-or- -
Diploma in a communications, public relations, or related field
-
Supplemented by a minimum of six (6) years of progressively responsible experience in a designated public relations, public affairs, or public information position
-
Minimum two (2) years of communications experience in a similar organization
-
One (1) year of experience in a related supervisory capacity
Assets:
-
Accreditation in the International Association of Business Communicators (IABC) or Canadian Public Relations Society (CPRS)
Skills required for success:
-
Extensive knowledge of the requirements of mass communication media, internal and external communications planning and public relations principles and practices
-
Demonstrated experience in a supervisory role supplemented by demonstrated collaborative and team building skills
-
Experience in successfully creating, developing, Implementing and evaluating communication plans
-
Extensive traditional media relations understanding and experience
-
Digital and social media understanding and experience
-
Superior issues identification and management skills
-
Ability to work in a fast-paced environment with multiple projects and competing deadlines
-
Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
-
Embracing a culture of equity, diversity, reconciliation and inclusion.
Conditions of Employment:
Work Environment:
The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [email protected]. Learn more about our benefits https://bit.ly/COEbenefits
1 permanent full-time position
Hours of Work: 40 hours per week
Salary Range: $49.531 - $62.247 (Hourly); $103,420.73 - $129,971.74 (Annually)
Recruitment Consultant: SM / RF
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.
Classification Title: Public Information Officer III
Posting Date: Jul 14, 2026
Closing Date: Jul 28, 2026 11:59:00 PM (MDT)
Number of Openings (up to): 1 - Permanent Full-time
Union : CSU 52
Department: City Operations
Work Location(s): 11th Floor Edmonton Tower, 10111 104 Avenue Edmonton T5J 0J4
