Job Responsibilities:
· Supervising and overseeing staff and operations at each property
· Market and rent vacant suites in the building with the intention of maintaining an occupancy rate of 100%
· Financial management for efficient operations at each property
· Conduct apartment tours and move-in / move-out inspections
· Follow-up by phone with every potential resident that undergoes an apartment tour within 24 hours. Record any objections, and then report the findings to the Operations
· Maintain an accurate account of suite availability (i.e. availability lists, Vacancy Report), and conduct regular inspections of vacant units and buildings
· Proper administration of all paperwork (Scanning, filing, saving)
· Delivery of building notices
· Ensure that proper fire and life safety procedures are enforced at all times (i.e. coordinate fire drills, smoke detector tests, evacuation plan tests).
· Follow proper procedures when giving out and tracking keys for the building
· Ensure that accounts receivables are collected on a timely basis
· Follow-up on outstanding rents by calling/tracking down tenants
· Lease Administration for current residents and lease creation for new applications
· Ensure new tenants are correctly entered into the system with respect to their lease dates, rent payments, etc. and that the correct name appears on the rent
· Conduct tenant relations with the intent of achieving and maintaining a high level of tenant satisfaction
· Contractors and outside service providers:
o Liaise and coordinate with contractors and outside service and maintenance providers
o Oversee and evaluate contractors as required
o Ensure contractors meet timelines and fulfill other contractual terms
o Assess quality of contractors’ work
o Implement corrective action and give feedback to contractors when needed
· Accountable for the inventory of supplies within the office and common areas of the property
· Coordinate site services
· Carry out other duties as assigned
Human Resource Management
· Manage employees working at each assigned property
· Assign and allocate job tasks and duties to employees
· Report any employee misconduct and disciplinary infractions
· Ensure property staff complete any necessary training
· Coordinate employee vacation, overtime and leaves of absence to ensure sufficient coverage at each property
Qualifications
· Outstanding customer relations skills
· Background in Sales
· Post Secondary Education (preferred)
· Minimum of two years in a supervisor capacity in property management
· Strong leadership ability
· Experience with Yardi
· Excellent problem solving and organization skills
· Outgoing, people oriented personality
· Strong initiative / self-starter
· Excellent written and verbal skills
· Ability to multi task
· Flexible working hours
· Contribute / cultivate team atmosphere
· Proficiency with Microsoft Office Suite
Job Types: Full-time, Permanent
Pay: $54,000.00-$58,500.00 per year
Benefits:
- Dental care
- Life insurance
- Vision care
Flexible language requirement:
Experience:
- Property Management: 2 years (preferred)
Work Location: In person
