Location: Toronto, ON Canada
Type: Permanent
Group/Grade: Bargaining Unit Support/Grade 2
Rate: $69,660.82 (start)
Date: July 7, 2026
The Ontario Nurses’ Association (ONA) is Canada’s largest nurses’ union. We are powered by our members — 68,000 nurses and health-care professionals, and 18,000 nursing student affiliates — who provide care in hospitals, long-term care, public health, the community, clinics and industry.
Our mission is to defend the rights of and advocate for nurses and health-care professionals who care for the health of Ontarians. We empower members and fight against unfair and unsafe treatment, negotiate and enforce our contracts, offer benefits and insurance, provide tailored education and development opportunities and much more. We confront governments, administrations and other policymakers head on to fight for high-quality public health care.
ONA is seeking to hire a Labour Relations Assistant to join our Membership Experience & Events Team to join our Toronto office. This posting is for an existing vacancy. This position reports to the Manager, Member Experience / Events and will demonstrate expertise, judgment and independence to provide advanced-level administrative coordination and support with a professional and service-focused approach. With high attention to detail and exemplary initiative, the successful candidate will be accountable for providing support to members and staff, in a manner that is consistent with our member values.
This is what else you can expect from this dynamic role:
- Accountable for providing comprehensive administrative assistance to Member Experience/Events Team.
- Accountable for providing logistical and administrative coordination for meetings or events, including scheduling, Notice of Meeting, materials preparation, and follow up.
- Accountable for working collaboratively with cross functional teams and external partners.
- Accountable for administering surveys, presenting reports and data and interpreting feedback.
- Accountable for maintaining accurate records and post-event reports.
- Accountable for managing event-related tasks such as registration site and events app. Collaborating with the Member Experience/Events team with the design, attendee registration path, documents, notifications, platforms launch, managing key timelines, reports, and onsite support.
- Accountable for quality control of participant information and registrations.
- Accountable for integrating accessibility, inclusion, and member/attendee experience considerations into the planning and delivery of events and meetings, ensuring compliance with AODA requirements.
- Accountable for preparing name badge credentials for attendees participating in the events.
- Accountable for Maintaining and managing inventory for name badge holders, name badge sheets, lanyards, ribbons and any other related items.
- Accountable for providing on-site assistance with event execution as needed.
- Accountable for identifying workflow gaps and recommending process improvements to enhance efficiency and consistency.
- Accountable for contributing to special projects and team initiatives as required.
- Accountable for organizing, storing and updating event reports, documents and any communications relevant to the events in the team’s SharePoint.
- Attending and overseeing the execution of events as needed and acquiring member feedback or surveys from ONA Provincial events.
- Accountable for supporting the creation and management of operational and work process documents.
- Coordinating on-site interpretation platform services with external vendors (when applicable) and in coordination with the manager.
- Accountable for monitoring communications and emails received in the intake inbox and response accordingly.
- Accountable for working in collaboration with Dues & Membership and IT teams to produce required identification data at provincial events.
- Other Ad-Hoc event duties as required.
What we are looking for:
The successful candidate will possess -
- Post-secondary certificate and/or diploma in Hospitality/Event Management an asset.
- A minimum of 2-3 years of experience coordinating events, members' programs, or initiatives that involve multiple stakeholders preferred.
- Records management experience.
- Proficiency with registration software and event management app and other event technology solutions preferred.
- Knowledge of basic audio-visual terminology for events.
- Ability to work effectively in both in person and hybrid environments.
- Advanced knowledge of Microsoft Office 365 (including Word, Excel and PowerPoint).
- The ability to multi-task, prioritize and manage multiple deadlines in a fast-paced environment in accordance with instructions. High level of accuracy and strong attention to detail while remaining calm and professional during high pressure situations.
- The ability to work professionally with people from various levels of the organization; impeccable interpersonal, presentation, written and verbal communication skills.
- Training in Equity, Diversity, Inclusion, and Accessibility or related fields is an asset.
- Adaptable and flexible individual who can work effectively as part of a team.
Occasional travel required between sites/regional offices and/or provincially.
All interested candidates may apply via MyONA by 4:30 pm on July 21, 2026.
The Ontario Nurses’ Association is committed to employment equity within its staff. Applications are encouraged from equity-deserving groups including individuals of Indigenous descent, Racialized individuals, individuals with disabilities, and 2SLGBTQI persons. We also provide accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for a disability during any stage of the recruitment process, please notify Human Resources at [email protected] (mailto:
[email protected])
.
Thank you for your interest in joining us. Only those selected for an interview will be contacted.
