At Norfolk Chiropractic, we are committed to providing exceptional patient-centred chiropractic care to our community. As a family run business, we have proudly served Island Lakes and the surrounding communities for over ten years. We are looking for an enthusiastic, energetic and detail oriented office assistant/receptionist who thrives in a fast-paced work environment while serving patients with warmth and kindness.
Responsibilities Include:
- Coordinating patient care through the clinic - checking in, escorting patients to exam rooms, and preparing treatment rooms for the next patient
- Answering inquiries by phone, email, and in person in a helpful, respectful and efficient manner
- Maintaining the appointment schedule
- Ensuring patient confidentiality
- Maintaining clear communication with patients and staff members
- Processing cash, debit and credit card payments
- Direct Billing with multiple insurance companies
- Daily clinic cleaning duties
Job Type: Part-time 25-30hrs / week
Wage: $18.50/hour to start
Schedule: Monday to Thursday; Shifts can start as early as 7:30am and finish as late as 8:00pm
Work Location: In person at Norfolk Chiropractic
Qualifications
- High school diploma
- Strong organization and time management skills
- Strong computer and data entry skills
- Experience in clerical and administrative roles
- Excellent customer service and phone etiquette
- Familiarity with multi-line phone systems and front desk operations
- Knowledge of bookkeeping practices
- Previous experience in a clinical setting is an asset
Summary: As a Chiropractic Office Assistant, you will be integral to the smooth operation of our practice, providing essential administrative support and exceptional customer service. Your core responsibilities will include managing front desk operations, interacting with patients in a friendly and professional way, handling multi-line phone systems, and performing data entry tasks. Join our team to help create a welcoming environment for our patients.
Pay: From $18.50 per hour
Expected hours: 25.0 – 40.0 per week
Benefits:
Work Location: In person
