Overview
Join our dynamic dental practice as an experienced Dental Administrator and enjoy a rewarding 4-day work week that promotes work-life balance while delivering exceptional patient care. In this pivotal role, you will be the backbone of our front office operations, ensuring smooth daily workflows, fostering positive patient interactions, and managing administrative tasks with enthusiasm and professionalism. If you thrive in a fast-paced environment and are passionate about providing outstanding service, this opportunity is perfect for you!
Responsibilities
- Serve as the primary point of contact for patients, greeting them warmly and managing appointment scheduling efficiently using Abeldent dental software.
- Handle multi-line phone systems with confidence, addressing patient inquiries, appointment confirmations, and general questions promptly.
- Maintain accurate electronic dental records and ensure all patient information is up-to-date and compliant with privacy regulations.
- Verify insurance details, process claims, and communicate coverage information clearly to patients.
- Manage front desk operations including check-in/check-out procedures, payment processing, and scheduling follow-up appointments.
- Assist with clinical coordination by preparing patient charts, updating medical histories, and supporting the dental team as needed.
- Firm understanding of dental terminology knowledge to accurately document procedures and communicate effectively within the team.
Experience
- Proven experience as a dental receptionist or administrative assistant within a dental setting.
- Strong proficiency in Abeldent Dental software; familiarity with X-ray systems is a plus.
- Solid understanding of dental terminology and electronic medical records management.
- Demonstrated ability to manage multi-line phone systems efficiently while maintaining professionalism under pressure.
- Prior experience working in a busy dental office environment with excellent organizational skills.
- Background in handling insurance processing, billing, and appointment scheduling with accuracy and attention to detail.
- Office experience that showcases your ability to multitask effectively in a fast-paced setting.
This role offers an energetic environment where your administrative expertise makes a real difference in patient experiences. We value proactive team players who are eager to contribute their skills to a thriving practice committed to excellence!
Benefits:
- Dental care
- Flexible schedule
- On-site parking
- Paid time off
Experience:
- Dental Administration: 2 years (required)
Work Location: In person
