Full Moon Is Hiring!
Position: Sales & Operations Assistant
Location: Coquitlam, BC (In-Office)
Employment Type: Full-Time (Monday–Friday, with occasional weekend coverage)
Compensation: Salary
About Full Moon
At Full Moon, we pride ourselves on delivering top-tier service within a supportive, fast-paced, and team-oriented environment. We are looking for a highly organized and proactive Sales & Operations Assistant to act as the central engine connecting our sales, dispatch, and customer service teams.
Key Responsibilities
- Sales & Invoicing Support: Manage incoming calls and emails for quotes, sales, and service inquiries. Generate quotes for film, event, and corporate rentals, and process orders through to pre-invoicing.
- Account & Film Coordination: Serve as a dedicated point of contact for film clients, providing seamless, tailored service.
- Scheduling & Active Dispatch: Build and oversee daily/weekly schedules for deliveries and pumping services. Support route drivers in real time to resolve operational roadblocks.
- Operations & Maintenance: Liaise with cleaning staff on equipment availability, arrange technician repair visits, and maintain service documentation.
- Inventory Control: Track office and warehouse stock levels, placing vendor replenishment orders as needed.
Qualifications & Requirements
- Experience: 2–3 years in an administrative role with direct exposure to sales support, customer service, and operational dispatch.
- Geographic Knowledge: Strong familiarity with the Vancouver Lower Mainland routing and geography.
- Tech Savvy: Proficient with Google Workspace, general computer software, and mobile apps.
- Communication: Exceptional written and verbal communication skills, with a professional phone manner and strong internal collaboration.
- Core Strengths: Outstanding organizational skills, sharp attention to detail, and a proven ability to remain calm and decisive under pressure.
Compensation & Perks
We offer a supportive work environment and a robust benefits package (active after 3 months of full-time employment):
- Extended Health, Dental, and Vision Care
- Life Insurance
- Paid Time Off
- On-Site Parking
- Casual Dress Code
Pay: $60,000.00 per year
Benefits:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Experience:
- Sales and Operations: 2 years (required)
Language:
Licence/Certification:
- Driving Licence (required)
Location:
Work Location: In person
