DESCRIPTION
Are you seeking an opportunity to be part of a close-knit team? Look no further!
We are looking for an enthusiastic individual who takes pride in creating clean, welcoming, and comfortable spaces for guests. If you enjoy working independently, maintaining high standards, and contributing to an exceptional guest experience, we would love to hear from you.
At Best Western Plus Sawridge Suites, we take pride in fostering a friendly atmosphere where team members support and assist one another. Join our team and become part of our work family.
Wage: $18.00 per hour
Job Type: Full-Time
Hours: 30-40 hours per week (based on operational requirements)
Shift & Schedule: Varying schedules including weekdays, weekends, holidays, and daytime shifts
TOTAL REWARDS
In addition to competitive wages, employees may have access to:
- RRSP Matching Program
- Sick Credit Program
- Employee Meal Benefit Program
- Health and Dental Benefits for eligible Full-Time employees and their eligible dependents
- Opportunities for career growth and advancement within the organization
POSITION SUMMARY
The Room Attendant / Public Area Cleaner is responsible for ensuring guest rooms and public areas are clean, sanitary, attractive, and well-maintained at all times. This role combines traditional room attendant duties with public area cleaning responsibilities to support a safe, welcoming, and exceptional guest experience.
KEY DUTIES AND RESPONSIBILITIES
Work duties include but are not limited to the following:
Guest Room Cleaning
- Clean and service assigned guest rooms according to hotel standards.
- Make beds and replace linens, towels, and guest amenities.
- Clean and sanitize bathrooms, including sinks, toilets, showers, bathtubs, mirrors, and floors.
- Dust, vacuum, mop, and polish furniture, fixtures, and guest room surfaces.
- Restock guest supplies, including toiletries, coffee, cups, tissues, linens, and amenities.
- Inspect guest rooms to ensure cleanliness, functionality, and readiness for arrivals.
- Check guest room equipment, lights, remotes, and fixtures for proper operation.
- Remove garbage and recycling from guest rooms.
- Report maintenance deficiencies, damaged items, and safety concerns.
- Handle lost and found items in accordance with hotel procedures.
- Provide guests with basic information regarding hotel services and amenities.
- Maintain a courteous, professional, and guest-focused attitude at all times. [Room Atten...escription | Word]
Public Area Cleaning
- Clean and maintain hotel public spaces, including lobbies, hallways, stairwells, elevators, entrances, meeting rooms, and washrooms.
- Vacuum carpets and mop hard-surface flooring.
- Dust and sanitize furniture, fixtures, handrails, and high-touch surfaces.
- Clean glass surfaces, mirrors, windows, and doors.
- Empty waste and recycling containers and replace liners.
- Restock public area and washroom supplies.
- Respond promptly to spills and cleaning requests.
- Maintain cleanliness in employee and back-of-house areas as assigned.
- Follow hotel cleanliness, guest service, and brand standards at all times.
- Perform other duties as assigned.
Health & Safety
- Follow all workplace health and safety policies and procedures.
- Use cleaning chemicals and equipment safely and responsibly.
- Wear required personal protective equipment (PPE).
- Report accidents, incidents, hazards, and unsafe conditions immediately.
SKILLS/EDUCATION REQUIRED
The successful candidate will possess some or all of the following characteristics:
- Completion of secondary school (High School) or equivalent preferred.
- Previous hotel housekeeping, janitorial, custodial, or cleaning experience is an asset.
- Basic knowledge of cleaning procedures, products, and equipment.
- Strong attention to detail and commitment to cleanliness.
- Ability to work efficiently in a fast-paced environment while maintaining quality standards.
- Excellent organizational and time management skills.
- Strong guest service and communication abilities.
- Ability to work independently and as part of a team.
- Ability to lift up to 50 lbs and push or pull equipment up to 100 lbs.
- Ability to bend, stoop, reach overhead, and perform physically demanding cleaning tasks throughout a shift.
- Ability to work a flexible schedule, including weekends and holidays.
Ability to Commute/Relocate:
- Fort McMurray, AB: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Pay: $18.00 per hour
Benefits:
- Dental care
- Extended health care
- RRSP match
Education:
- Secondary School (required)
Experience:
- Housekeeping/Commercial Cleaning: 1 year (preferred)
Licence/Certification:
- WHMIS certification (preferred)
Location:
- Fort McMurray, AB (preferred)
Work Location: In person
