Admin & Sales Assistant (Immigration)
Location: Mississauga, ON
Job Type: Full-time
Pay: $18.00–$19.00 per hour
Job Overview
Ask Era Immigration is seeking a highly organized, customer-focused, and motivated Admin & Sales Assistant to join our growing team. This role combines administrative support, client service, sales, and immigration application assistance. The ideal candidate is detail-oriented, possesses excellent communication skills, and thrives in a fast-paced office environment.
This is an excellent opportunity for someone with immigration industry experience who is passionate about delivering exceptional client service while supporting office operations.
Key Responsibilities
- Welcome clients and visitors with a professional and friendly attitude.
- Answer and manage multi-line phone calls using proper phone etiquette.
- Provide excellent customer service and promote the firm's immigration services.
- Assist with sales, client follow-ups, and promotional activities.
- Schedule appointments, manage calendars, and coordinate meetings.
- Prepare and submit temporary residence and permanent residence applications.
- Perform accurate data entry, filing, scanning, copying, and document management.
- Proofread correspondence, applications, and other documents to ensure accuracy.
- Maintain organized client records using Microsoft Office, Google Workspace, and QuickBooks.
- Support day-to-day office administration and ensure smooth front desk operations.
- Provide bilingual assistance to clients in English and Punjabi.
Qualifications
- Minimum 1 year of experience in the immigration field (required).
- Immigration Assistant Diploma is considered an asset.
- Experience preparing temporary residence and permanent residence applications is required.
- Strong sales skills with the ability to confidently promote immigration services and convert leads into clients.
- Strong content creation skills for social media and must be comfortable appearing on camera (not camera shy).
- Proven customer service and communication skills.
- Proficiency in Microsoft Word, Excel, Outlook, Google Workspace.
- Strong organizational and time management skills with exceptional attention to detail.
- Ability to multitask and work efficiently in a fast-paced environment.
Requirements
Experience:
- Immigration: Minimum 1 year (required)
Language:
If you are passionate about helping clients, enjoy sales and content creation, and thrive in a dynamic immigration environment, we encourage you to apply and become part of the Ask Era Immigration team.
Pay: $18.00-$19.00 per hour
Benefits:
Language:
Work Location: In person
