Job Overview: We are seeking a skilled and detail-oriented Dispatcher to join our team. As a Dispatcher, you will play a crucial role in coordinating and managing the logistics of our shipping and receiving operations. Your excellent communication skills and ability to multitask will ensure the smooth flow of goods and materials throughout our supply chain. Responsibilities: - Receive and process incoming orders, ensuring accuracy and timeliness - Coordinate with drivers, warehouse staff, and other team members to schedule deliveries and pickups - Monitor shipment progress and provide updates to customers as needed - Maintain accurate records of all dispatch activities, including tracking numbers, delivery confirmations, and customer interactions - Resolve any issues or delays in delivery by proactively communicating with all parties involved - Collaborate with third-party logistics (3PL) providers to optimize freight movement - Perform data entry tasks to update inventory systems and track shipments - Utilize phone systems to communicate with drivers, customers, and internal teams - Assist with general administrative duties as required Skills: - Strong communication skills, both verbal and written - Proficient typing skills for data entry tasks - Knowledge of shipping and receiving processes - Excellent phone etiquette and customer service skills - Familiarity with supply chain management principles - Experience with SyteLine or other inventory management software is a plus - Understanding of freight transportation regulations and best practices This is an excellent opportunity for an organized individual with a passion for logistics to contribute to our company's success. Join our team as a Dispatcher and help us ensure efficient operations throughout our supply chain. Note: All positions at our company are paid positions.
Job Type: Full-time
Benefits:
Experience:
- dispatching: 3 years (preferred)
Work Location: In person