About Tint Express
As Tint Express continues to grow and expand, we are looking for a motivated, professional, and customer-focused Sales Associate to join our team. This is an exciting opportunity for someone who enjoys working in a fast-paced automotive environment, building relationships with customers, and contributing to the growth of a successful and expanding company.
The Sales Associate is often the first point of contact for our customers and plays an important role in creating a positive customer experience. You will be responsible for understanding customer needs, explaining our services and products, preparing accurate quotes, coordinating appointments and services, and identifying opportunities to recommend and upsell additional products and services.
The ideal candidate is energetic, reliable, organized, confident in communicating with customers, and able to work closely with both front-end and back-end team members to ensure a smooth and efficient customer experience.
Key Responsibilities
- Greet and assist customers in a friendly, professional, and knowledgeable manner
- Understand customer needs and recommend appropriate automotive services and products
- Clearly explain services such as window tinting, vehicle wraps, paint protection, detailing, and other available products and services
- Prepare accurate quotes and assist customers with booking and scheduling service appointments
- Confidently recommend and upsell relevant products and services based on customer needs, while providing honest and valuable solutions
- Use the company CRM system to manage customer information, leads, appointments, follow-ups, and sales activities
- Maintain accurate customer records and ensure all information is properly updated in the CRM system
- Coordinate closely with front-end staff, technicians, and back-end team members to ensure customer expectations, service requirements, and scheduling details are clearly communicated
- Follow up with customers regarding quotes, appointments, completed services, and promotional opportunities
- Process payments and assist with other sales transactions
- Work toward meeting or exceeding individual and team sales targets
- Maintain a clean, organized, and professional customer-facing environment
- Support daily store operations and contribute to a positive, collaborative team culture
- Represent Tint Express professionally and contribute to the continued growth and success of the company
Qualifications and Requirements
- Previous experience in sales, retail, customer service, or a similar customer-facing role is preferred; 1+ year of experience is an asset
- Strong communication, interpersonal, and customer service skills
- Experience or familiarity with CRM systems and customer relationship management
- Ability to manage multiple tasks and stay organized in a fast-paced environment
- Strong understanding of sales techniques, including the ability to identify customer needs and confidently recommend and upsell products and services
- Ability to coordinate and communicate effectively with both customer-facing and operational team members
- Basic computer and administrative skills
- Reliable, punctual, professional, and team-oriented
- Self-motivated with a positive attitude and willingness to learn
- Ability to stand for extended periods
- A passion for cars, automotive services, and the automotive industry is considered a strong asset
Why Join Tint Express?
Tint Express is an expanding company with exciting opportunities for individuals who want to grow with us. We value teamwork, excellent customer service, professionalism, and a strong work ethic. As our company continues to expand, we are looking for team members who are eager to develop their skills, contribute new ideas, and become an important part of our long-term success.
Job Type: Full-time
Pay: $35,000.00-$45,000.00 per year
Work Location: In person
