Development Coordinator, Annual Giving
What We Do
YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth Support Centre provides immediate and low-barrier 24/7 sleep support and individualized wrap-around supports for young people aged 15 -24.
We work collaboratively within a network of care, focused on the prevention of youth homelessness by providing youth with the necessary supports to stabilize their housing, improve their wellbeing, build life skills, connect with community, and avoid re-entry into homelessness.
We are committed to advancing equity, diversity, and inclusion, and to cultivating an environment where all individuals feel respected, valued, and supported. YESS is an equal opportunity employer and always strives to ensure all employment decisions are grounded in equity, fairness, and merit.
What You Will Do
Reporting to the Fund Development and Third-Party Manager, the Development Coordinator, Annual Giving is responsible for leading individual donor focused fundraising initiatives. Key to the role is the responsibility for developing and fostering individual donor relationships to grow and retain a sustainable foundation of support for the organization. This further includes participating and executing campaigns related to individual giving.
Within the framework of individual giving, this role is responsible for executing the organization’s development strategy in alignment with the vision, mission, and values of the organization.
Hours of Work: Full-Time (40 hours per week, January - July: 3 days onsite, 2 days remote, August - December: 4 days onsite, 1 day remote)
Key Responsibilities
Relationship Building
- This role is responsible for cultivating existing donor relationships with a specific focus on lapsed donors, gift in kind donors, and those who have given 2-5 years
- This includes meeting one on one with individual donors to gain a better understanding of their philanthropic interests and motivations with a goal of cultivating ongoing YESS support.
- Support Fund Development and Third-Party Manager in stewardship of long-time and legacy donors through same methods
- Ensures donor contact is personalized through a muti-channel approach i.e. one on ones, letters, phone calls in a timely and professional manner
- Conduct regular portfolio reviews to ensure that donor relationships are advancing, and donor development activities are on track.
- Utilizes individual donor relationships to identify external opportunities to build community partnerships in collaboration with Corporate Giving and/or grants and foundations.
- Serve as the first point of contact for departmental phone inquiries, providing timely assistance, responding to inquiries, and directing calls to the appropriate team members
Executing and tracking campaigns
- As directed by the Fund Development and Third-Party Manager, coordinate and manage timelines and logistics for various campaigns to ensure individual giving plans are conducted in a timely manner with a focus on cultivation and retention of individual donors and graduating them to higher levels of engagement and support.
- Prepare and coordinate the creation of various fundraising materials such as proposals, briefing notes, presentations, letters, and other documentation to support effective donor engagement.
- Throughout each campaign, review progress and analyze results as to why the campaign is succeeding and/or not on track to achieve funding targets to adjust the campaign in as timely manner as possible. Specifically examine why the individual actively became involved and what their motivation was for participating and/or giving.
- Recommend adjustments to the Fund Development and Third-Party Manager when campaigns require change, including providing concrete plans to address the deficiencies.
- This role will support campaigns such as, but not limited to: The Walk for YESS, Giving Tuesday, Monthly Giving, Planned Giving, and the Annual Year-End Campaign.
- The role is expected to work collaboratively with the corporate giving team and database teams when executing campaigns and analyzing the results.
- Generate weekly contact reports identifying donors and progress made and outlining potential opportunities for increased giving and/or better understanding of the donor’s needs in relation to giving.
- Responsible for management and stewarding of all individual donors with metrics developed and reported annually for growth and retention rates.
Core Competencies & Expectations
These core competencies outline the key behaviors, values, and expectations that guide how employees contribute to the YESS’s mission and work effectively with others.
- Demonstrate integrity by acting with honesty, fairness, respect, and maintaining confidentiality in all interactions.
- Communicate effectively through active listening, clear messaging, and respectful, transparent dialogue with team members and stakeholders.
- Deliver results by meeting performance expectations, taking initiative to solve problems, and supporting team success.
- Provide service excellence by responding professionally and compassionately to the needs of youth, partners, and colleagues.
- Apply strong problem-solving and judgment to assess situations, identify solutions, and seek support when needed.
- Foster teamwork by collaborating effectively, contributing positively to team culture, and valuing diverse perspectives.
Qualifications and Experience
- Bachelor’s degree in a related field or equivalent experience working in fund development.
- Experience must demonstrate strong individual donor stewardship skills.
- Project management skills related to campaign execution are highly desirable.
- Previous experience will demonstrate the ability to analyze donor data for the purpose of identifying trends and setting new objectives.
- Proficiency with computer programs such as Microsoft Office, Outlook and Raiser’s Edge or comparable donor database preferred.
What You Bring
- Clear police clearance (PIC) and a Child Intervention (CIRC) check, both obtained within the last six months.
YESS is an equal opportunity employer, committed to an inclusive and safe work environment for people of all backgrounds.
We thank all applicants for their interest, however only those shortlisted will be contacted.
