Bakery Operations Manager (Artisan Bakery)
The Bread Box Bakery | Crossroads Market | Calgary, AB
Lead a Bakery People Love
The Bread Box Bakery is a busy, family-owned artisan bakery looking for an experienced Bakery Operations Manager to become an integral part of our team.
We’re looking for someone who wants to help lead an established artisan bakery and play a meaningful role in its future. This is a hands-on leadership position for someone who enjoys baking just as much as leading people.
If you’re looking for a long-term opportunity where your ideas are valued, your leadership is trusted, and your work truly makes a difference every day, we’d love to meet you.
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About the Role
As our Bakery Operations Manager, you’ll be responsible for the day-to-day operation of our production kitchen while working closely with the owners to ensure our bakery continues to grow and thrive.
We’re looking for someone we can trust to confidently lead the day-to-day operation of the bakery, make thoughtful decisions, take ownership of challenges, and know when to involve the owners in larger business decisions.
You’ll be empowered to lead the team, solve problems, maintain high production standards, support our front-of-house staff, and ensure our customers receive exceptional products and service every day.
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Responsibilities
As our Bakery Operations Manager, you will:
- Lead and oversee all daily bakery production.
- Produce artisan breads, sourdough, pastries, and a variety of scratch-made baked goods.
- Organize daily production schedules and priorities.
- Lead, mentor, coach, and support the bakery team by fostering a positive, respectful, and accountable workplace culture.
- Ensure the bakery is fully stocked, beautifully merchandised, and ready to welcome customers each morning.
- Manage inventory, receive deliveries, organize storage areas, and place supply orders.
- Support and coach our front-of-house team in delivering exceptional customer service and confidently resolving customer concerns.
- Work closely with the owners to improve products, systems, efficiency, and the overall customer experience.
- Maintain a clean, organized, safe, and efficient bakery.
- Take ownership of ensuring production continues smoothly during vacations, illnesses, or unexpected staffing shortages by adjusting priorities and stepping into production when required.
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Qualifications
Required:
- Minimum 3 years of recent commercial bakery experience.
- Previous leadership, supervisory, or management experience in a commercial bakery or food production environment required.
- Strong commercial baking skills, including artisan bread and sourdough production.
- Excellent organizational, communication, and problem-solving skills.
- A positive, dependable, and proactive attitude.
- The ability to coach, mentor, and inspire a team while leading by example.
Please note: Home baking experience alone does not meet the requirements for this position.
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Schedule
44 hours per week
Tuesday: Flexible 4-hour shift (preparing sourdough starters)
Wednesday–Sunday: 6:00 a.m. – 2:00 p.m.
Some flexibility is expected from time to time to ensure production and daily operations continue to run smoothly.
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Compensation
Competitive compensation based on experience and qualifications.
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Our Values
At The Bread Box Bakery, we believe:
- Quality matters.
- Kindness matters.
- Teamwork matters.
- Initiative matters.
- Every customer deserves to leave happier than when they arrived.
- Great leaders roll up their sleeves and help.
We’re building a bakery where people support one another, communicate respectfully, take pride in their work, and genuinely enjoy coming to work.
If those values sound like yours, we’d love to hear from you.
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Ready to Join Us?
If you’re passionate about artisan baking, enjoy leading people, and are excited about helping build something special, we’d love to hear from you.
Please apply with your resume and tell us about your commercial bakery and leadership experience.
We look forward to meeting you!
Pay: $52,000.00-$55,000.00 per year
Benefits:
- Casual dress
- Discounted or free food
- On-site parking
- Store discount
Application question(s):
- How many years have you supervised or managed employees in a commercial bakery or food production environment?
- Briefly describe a time you had to resolve confident between employees
- What interest you most about leading a small family owned artisan bakery?
Experience:
- Commercial Baking: 3 years (required)
Work Location: In person
