Role Overview
We are looking for an outgoing, friendly and reliable Brand Ambassador who enjoys talking to people and makes friends wherever they go. The Brand Ambassador will represent our mobile and internet services at local events and Alberta Motor Association (AMA) service centres. This role focuses on building awareness of our partnership including Member benefits, driving customer interest and activations, as well as establishing and nurturing relationships with our stakeholders.
Key Responsibilities
● Represent the Rogers brand, and Red Wireless, in Calgary AMA service centres and/or at community events with professionalism and enthusiasm – you are the Rogers expert for both AMA Members and prospective Members
● Manage onsite displays
● Engage AMA Members (and employees), educate them on mobile and internet offerings, answer questions and provide support
● Be a resource for AMA centre staff
● Promote everyday value savings, limited time offers and seasonal campaigns
● Assist with lead generation and referrals, with possible expansion to facilitating in-person sales
● Build strong, positive relationships with AMA centre staff and Members
● Set up and maintain displays and promotional materials
● Provide feedback on customer interactions and make recommendations to improve our AMA in-centre presence as well as flag potential issues or pain points to help make the Member experience even better
● Identify opportunities to increase program awareness, generate leads, drive webstore traffic and increase sales
Qualifications & Skills
● Strong communication and interpersonal skills
● Outgoing personality, enjoys connecting with people and having fun
● Customer-focused with a friendly, approachable attitude
● Comfortable initiating conversations and promoting mobile/internet products and services
● Reliable, professional, organized, and able to work independently
● Ability to learn and adapt to technology
● Previous retail, sales, event or promotional experience is an asset
Requirements
● Fluent in English, both written and verbal
● Travel to AMA centre locations (and other community locations) is required; a valid driver’s license and reliable transportation are necessary
● Flexible availability required, including weekdays and weekends (primarily Saturday)
● Ability to work additional hours during key selling periods is an asset. These include Back To School (August/September), Black Friday (November/December) and Holiday (December)
● Ability to stand for extended periods of time
● Ability to lift and carry up to 50 lbs is an asset.
Pay: $18.00-$21.00 per hour
Expected hours: 30.0 – 40.0 per week
Benefits:
- Casual dress
- Flexible schedule
- Mileage reimbursement
- Paid time off
Work Location: Hybrid remote in Calgary, AB
