Join our vibrant and expanding team at SinglePoint as a Collections Representative. We pride ourselves on fostering a dynamic work environment where dedication is rewarded and growth opportunities abound.
We have a permanent full-time opportunity and the schedule we are currently hiring is 5 days a week:
- Monday through Friday between 8:30 am to 5:00 pm
Successful candidates will undergo comprehensive onsite training for up to 2 - 3 months at our Toronto office at 255 Consumers Road, Toronto, ON, M2J 1R3.
Responsibilities:
- Manage a portfolio of commercial transportation and freight accounts across Canada.
- Investigate and resolve payment disputes, POD (Proof of Delivery) issues, billing discrepancies, and customer service concerns.
- Work directly with Accounts Payable departments, Controllers, Owners, and Senior Management to secure payment.
- Review customer aging reports and prioritize collection activities based on risk and recovery potential.
- Recommend accounts for legal action, credit holds, or escalation when appropriate.
- Build professional relationships with customers while protecting the client's interests.
Requirements:
- Minimum 1 or 2 years of commercial collections experience preferred.
- Experience collecting on freight, transportation, logistics, B2B, or commercial accounts considered a strong asset.
- Proven ability to negotiate payment arrangements and resolve disputes.
- Experience working with aging reports, account reconciliations, and statement reviews.
- Knowledge of commercial credit and collections practices.
- Manage and collect on a portfolio of commercial accounts with varying delinquency levels.
- Strong computer operating and data entry skills with the ability to navigate multiple systems efficiently
Perks:
- Remote work option available after training
- Comprehensive dental and medical benefits program
- Insurance discounts
- Access to the Perkopolis Discount Program
- Career and Leadership Development opportunities
Compensation:
- Between $3,000 and $3,500 monthly based on experience plus incentives
If you are an ambitious individual looking to make a significant impact and grow professionally, we encourage you to apply.
Join a winning team today!
We are an equal opportunity employer. Accommodations are available upon request at any point in the selection process.
