Sheraton Hamilton Hotel seeks enthusiastic individuals who are passionate about customer service and dedicated to their work. Our goal at Sheraton Hamilton is to exceed the expectations of every guest staying with us by providing warm, engaging and personalized service. We work to recruit, train and retain the brightest, most connected and energetic people in the hospitality industry who are committed and dedicated to customer service, and who believe in spirited teamwork.
Hours of Work: Hours of work are scheduled based on operational requirements to include weekdays and weekends. A typical shift is 11pm - 7:30am.
Job Description
- Maintain a house bank and make a deposit and accurate report of receipts daily.
- Answer telephones and guest inquiries
- Issue key and control entrance of safety deposit box
- Post Miscellaneous charges as needed
- Daily balancing of the Front Desk and Restaurant cashiers
- Investigation of discrepancies
- Auditing of the Hotels daily sales transactions
- Preparation of daily Hotel Revenue reports
- Greet and welcome guests upon arrival
- Register guests onto the computer, verify reservation, address and credit information
- Check guests in and out
- Accept payment for guest’ accounts both at the time of registration and at check-out.
- Any other duties as assigned
Qualifications
- Experience as a night auditor and/or front office/cashier an asset
- Proficiency in Microsoft Word and Excel
- Detail oriented
- Good verbal and written communication skills
- Must be self-starter, able to work on own with little or no supervision.
- Must posses strong organizational, analytical, problem solving, customer service skills.
Perks
- Worldwide hotel discount
- Health/Dental/Vision Benefits
IInterested candidates please apply to this job posting on www.indeed.com
Please note that due to high volume of applicants only short-listed candidates will be contacted. This job posting is for an existing, open vacancy.
We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation. Information in accessible formats is available upon request. We thank all applicants for their interest; however, only those considered for an interview will be contacted.
Job Types: Permanent, Full-time
Pay: From $20.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- Vision care
Experience:
- accounting: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person
