Operations Manager – Facilities, Food Services and Housekeeping
McClure Place is seeking an organized, practical and service-focused Resident Services Manager to oversee Housekeeping Services, Food Services and Renovation Coordination. This role works to ensure clean, safe, welcoming and well-managed spaces across McClure Place, Amy McClure House, and McClure United Church.
Key Responsibilities:
1. Perform onboarding, orientation, training, and day-to-day support to new housekeeping and food services staffs.
2. Coordinate housekeeping operations, including staff scheduling, quality check, residential cleaning, move-out cleaning, and additional housekeeping services as required.
3. Monitor housekeeping and food services budgets by tracking expenses, processing invoices, ordering and maintaining inventory of cleaning supplies, food products, kitchen supplies and obtaining approvals for larger purchases when required.
4. Work with the First Cook to support menu planning, special meals, catered events, and event preparation.
5. Coordinate the shared use of the kitchen and dining spaces by working collaboratively with residents, staff, and McClure Church.
6. Coordinate with the maintenance team and residents to ensure renovation projects, suite turnover, suite maintenance, and restorations are completed efficiently.
7. Request quotes from contractors and suppliers, maintain records of project costs.
8. Participate in the rotational on-call schedule for after-hours facility-related emergencies.
9. Attend and contribute to monthly staff meetings and other relevant committee meetings.
10. Help in developing and updating policies, procedures, and handbooks for housekeeping, food services, and facility operations.
Qualifications and Skills
· Experience supervising staff, coordinating schedules and supporting team training.
· Experience in facilities coordination, housekeeping, food services, property operations or a related service environment is a plus.
· Strong organizational skills with the ability to manage multiple priorities, records, budgets, inventory and deadlines.
· Ability to communicate respectfully and effectively with residents, staff, volunteers, contractors, suppliers and community partners.
· Comfort responding to urgent issues, after-hours calls and facility-related emergencies.
· Practical problem-solving skills and a commitment to safe, clean and welcoming community spaces.
How to Apply
Interested applicants are invited to submit a resume and cover letter to Executive Director ([email protected]) by Friday July 17th, 2026. We thank all applicants for their interest; only those selected for an interview will be contacted.
Pay: $32.00 per hour
Benefits:
- Casual dress
- Flexible schedule
- On-site parking
- RRSP match
Education:
- Bachelor's Degree (preferred)
Experience:
- Operations management: 2 years (required)
Work Location: In person