Position Summary
The Accounts Receivable Clerk at CPX (a division of Canada Cartage), is responsible for managing the full cycle of accounts receivable activities, including monitoring incoming payments and ensuring timely collections. This dynamic, hands-on role involves analyzing account statements and billing, maintaining accurate financial records, and fostering positive customer relationships. The incumbent will also support reporting processes and contribute to the overall efficiency and effectiveness of receivables management.
Location: Surrey, British Columbia
Schedule: Mon-Fri, 40 hours
What you will do
- Apply customer payments accurately and in a timely manner (cash application)
- Perform bank runs for cheque deposits and ensure timely processing of received payments
- Monitor accounts for overdue balances and follow up to ensure timely collections
- Communicate with customers to confirm payment schedules, reconcile discrepancies, and resolve short or delayed payments
- Review and assess customer credit profiles; support credit limit evaluations and updates
- Reconcile customer accounts and resolve billing or payment discrepancies
- Generate and analyze AR aging reports; provide regular updates on account status and collection progress
- Prepare and distribute account statements to customers on a weekly and/or monthly basis
- Maintain detailed and accurate records of all collection activities, communications, and outstanding issues
- Collaborate with internal teams (commercial, operation, finance) to resolve disputes and improve collection outcomes
- Prepare write-off and adjustment requests with supporting documentation for approval
- Request and review customer credit reports as needed to support risk assessment
- Assist with month-end and year-end closing activities related to accounts receivable
- Prepare ad hoc reports and analysis for management and customers as required
- Support continuous improvement of AR processes to enhance efficiency and accuracy
What You’ll Bring
- 3–5 years of accounts receivable experience, preferably in a high-volume environment
- Excellent verbal and written communication skills, with a strong customer service focus
- Strong attention to detail with excellent organizational and time management skills
- Proven ability to manage multiple priorities, meet deadlines, and perform effectively in a fast-paced setting
- Demonstrated ability to build and maintain strong customer relationships
- Proficient in Microsoft Office, with intermediate to advanced Excel skills (e.g., VLOOKUPs, pivot tables)
- Solid understanding of AR processes, including cash application, collections, and account reconciliation
- Effective problem-solving and analytical skills with the ability to investigate and resolve discrepancies
- Positive, professional attitude with the ability to collaborate in a team environment as well as work independently
- Transportation or logistics industry experience and formal accounting education are considered assets but not required
Why you’ll love Canada Cartage
An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.
We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.
Come work with an industry leader!
Canada Cartage is committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA). We are determined in meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA at any point in your application or employment duration, please let us know.
We would like to thank all those expressing an interest in this position; however only the candidates selected for an interview will be contacted.
Before you start with us, we will conduct a criminal record check, verify your education, and check your references.
Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups, and women.
