Patient Coordinator - Toronto, ON

PhysioPlus Health Group
Toronto, ON

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Détails du poste

Temps partiel

Compétences

Diplôme d'études secondaires

Description complète du poste

Do you want to join a team that has fun every day, add to your career skills, and help deliver an awesome patient experience? Then PhysioPlus Health Group is looking for you! We’re looking for a dynamic and motivated Patient Coordinator in Toronto, ON with a positive attitude to assist with a variety of front office and administrative tasks.

PhysioPlus Health Group is an established physiotherapy clinic conveniently located on the Bloor subway line with a strong reputation for delivering high quality care.

We’re offering you:

Full time hours
Established and stable practice
Paid onboarding
Career development opportunities (see below)
Ongoing skills development training to help build your skill set
Health & safety protocols to ensure a safe work environment
Company sponsored team events and outings
Fun, supportive and inclusive team that wants to help you succeed!

We believe in CAREER DEVELOPMENT!
A career with us ensures you have the support, tools, and encouragement you need to grow
and evolve as a professional. We provide:

Online courses and training
Sign up for a monthly (business) challenges that will help develop your skills
1:1 mentorship and career development meetings to help you on your individual career
path

Education: high school

Qualifications:

Preferred but NOT required:

Prior work in retail e.g Zara, The Bay, Aldo, etc
Prior work in a healthcare setting (e.g. medical, physiotherapy, massage, chiro)
Familiarity with MVA billing and Telus Portal

Skills:

Preferred but NOT required:

Prior work in retail e.g Zara, The Bay, Aldo, etc
Prior work in a healthcare setting (e.g. medical, physiotherapy, massage, chiro)
Familiarity with MVA billing and Telus Portal

Responsibilities:

Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
Manage patient calls and inquiries with a smile
Book appointments and manage potential cancellations and overcome objections to motivate the patient to keep the appointment
Take payment from patients as they come out of the treatment room
Assist with the smooth day-to-day operations of the clinic
Attend and actively participate in team meetings

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