Job Posting
Position: Coordinator of Volunteer Services
Status: Temp Full-Time, Contracted up to 12 Months
Location: Windsor
Reports to: Manager, Community and Volunteer Engagement
Start Date: June 2026
We ask that Interested candidates please submit their applications by 9:00am on Monday May 11th, 2026
ABOUT THE HOSPICE OF WINDSOR AND ESSEX COUNTY
Founded to provide compassionate, clinical, end-of-life care, The Hospice of Windsor and Essex County Inc. (Hospice) has been caring for our community since 1979. Hospice believes in equitable access to care for all. We provide specialized wrap-around services to adults, children, and their caregivers, in the setting of their choice – whether it be in our Residences or in their home.
With only partial government funding, it has been through the generous support of our volunteers and our community that we have continued to provide memorable care, meeting the physical, emotional, and spiritual needs of patients and their loved ones.
ROLE OVERVIEW
The Coordinator of Volunteers is dedicated to Hospice’s vision, mission, and values, and will support and work towards achieving the strategic directions set out by the Board of Directors. They will put their best efforts forward to promote the interests of our patients as well as contribute to a positive work culture.
The Coordinator of Volunteers is responsible for the maintenance of existing and implementation of new Hospice volunteer-led programs and activities. They will schedule, supervise and support Hospice volunteers in Hospice Residences and in the community. This role will also support the Community and Volunteer Engagement Department at fundraising, volunteer and internal events. The Coordinator will work as part of the multidisciplinary team to meet the identified needs of Hospice patients, families and caregivers.
PRIMARY DUTIES AND RESPONSIBILITIES
Hospice Residences and Community Programming
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Work collaboratively with team members to provide programming in the Hospice Residences and in the community for patients and families.
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Oversee the day-to-day requirements of programs which include coordinating program supplies and providing administration support.
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Recruit and schedule volunteers to assist in facilitating programs.
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Identify Hospice patients and caregivers who would benefit from Volunteer Services. Complete the intake of patients interested in participating in programs.
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Provide coverage for other Coordinator of Volunteer roles as required.
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Maintain and provide statistical data reports for Ministry and organizational dashboards/needs.
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Seek opportunities to expand and improve existing programs. Provide recommendations and implement new programs based on patient and caregiver needs.
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Document appropriately in Electronic Medical Record or other platforms used by Hospice.
Volunteer Support
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Recruit and schedule volunteers for third party events.
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Assist with fundraising and volunteer events, and attend organization events as determined appropriate by Manager of CEA and Volunteer Services.
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Assist other departments to recruit and/or schedule volunteers as required.
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Assists with volunteer onboarding, training and education as required.
Other
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Participate in employee engagement initiatives and provide feedback to contribute to program development and quality improvement projects.
NOTE: This position profile is not intended to be all-inclusive. The employee may perform other related duties as assigned to meet the ongoing needs of the organization.
ACCOUNTABILITIES
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Accountable to the Manager of Community and Volunteer Engagement and the Executive Director.
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Accountable to uphold ethical and professional standards.
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Accountable for following attendance policies and managing attendance appropriately including work start and end times, lunch hours, and any other approved hours of absence based on role responsibilities.
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Accountable for performing in adherence to the Hospice Mission, Vision, Values, and Employee Commitments.
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Accountable for adhering to the Hospice policies and meeting professional behavior expectations.
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Accountable to maintain competence through continuing education.
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Accountable for adherence to HPCO and CARF accreditation standards.
WHAT WE OFFER
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Hourly pay: $29.15 - $33.81 per hour full-time.
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Pension: Hospice is a proud member of The Healthcare of Ontario Pension Plan (HOOPP). Available for enrollment for all staff.
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Education Endowment: Funding available to support continuing education and professional development opportunities.
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Paid Time Off: Employees receive a minimum of three (3) weeks of paid vacation annually.
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Paid Sick/Personal Emergency Leave: Full-time employees are provided with ten (10) paid personal emergency leave days per year.
REQUIRED QUALIFICATIONS AND EXPERIENCE
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GENERAL REQUIREMENTS
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Legally entitled to work in Canada.
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Valid Police Record Check including vulnerable sector check (within six months of hire, and declaration of offences as required).
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Flexibility of hours; evenings and weekends as required.
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French language skills are an asset.
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TECHNICAL REQUIREMENTS
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Demonstrate an understanding of palliative and end of life care.
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Ability to work independently, set priorities, be flexible, meet deadlines, and allocate resources effectively.
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Good oral, written and telephone communication skills.
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Good organizational and prioritizing skills. Ability to work on multiple projects concurrently.
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Problem solving and critical thinking skills.
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Willingness to take initiative and work independently to complete tasks.
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Positive attitude and ability to work with teams and groups.
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Proficiency in Microsoft Office Suite and experience in or ability to learn agency programs such as Sumac and Cerner/Oracle Health.
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Leadership skills and ability to speak in front of groups.
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Ability to lead, mentor, coach, and guide volunteers.
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EXPERIENCE
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Experience working with not-for-profit organizations is an asset.
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Experience leading volunteers is an asset.
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Experience working in recreation is an asset.
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EDUCATION
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Post-secondary/college or university degree is required.
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Completion of Hospice’s Volunteer Patient Care Training Program and/or Fundamentals of Palliative Care is an asset.
We thank all applicants for their interest; only those who are selected for an interview will be contacted. The Hospice of Windsor and Essex County Inc. is an equal opportunity employer committed to an inclusive recruitment process and workplace. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by Hospice throughout the recruitment, selection and/or assessment process to applicants with disabilities.
Hourly pay: $29.15 - $33.81 per hour Full-Time.
NOTE: This posting is being advertised to fill a current vacancy within the organization.
