We are a Mississauga Hair Supplier Company specializing in men’s hairpieces, women’s wigs, hair extensions and hair accessories. We have local retail clientele, and we also ship our products internationally.
The Company is seeking an individual for the position of an customer service agent.
Communicating effectively with customers on the phone, online chat, emails and text message
Providing solutions to customer inquiries using knowledge of products
Processing orders and entering data using various computer programs
Shipping and Receiving duties
Assist in solving customer service issues
Must be able to communicate effectively with customers
At least 2 years in customer service experience
Being able to be efficient using computer programs
Must be able to work well in a team environment
Having strong critical thinking skills, and the ability to multi-task
Motivated, organized, and having a positive attitude is very important
Prior Industry experience is a plus
Required education:
- Diploma/Certificate
- Required experience:
- Office experience: 2 years
Schedule: Monday to Friday 9:30 to 5:30
Job Type: Full-time
Pay: $20.00-$22.00 per hour
Benefits:
- Dental care
- Extended health care
- Paid time off
Work Location: In person
