Description:
Beyond Van Gogh is seeking warm, welcoming, confident people to work on Beyond Van Gogh for a six-week run in July and August 2026 in downtown Nanaimo at the Vancouver Island Conference Centre.
This is a part time position for the duration of the exhibit starting on July 13 and running through August 31.
Hosts handle front-line guest services, including guiding visitors through the exhibit, supporting educational and interpretive areas, and maintaining the gift shop.
The successful applicant will be:
- Warm, welcoming, and guest-focused, ensuring every visitor feels “welcomed, noticed and appreciated” throughout their visit.
- Confident speaking with the public—able to initiate friendly interactions, answer questions, and provide clear directions in a busy environment.
- Comfortable sharing high-level information about the artwork and experience, helping guests engage with what they’re seeing while keeping the tone upbeat and accessible.
- Attentive to the guest journey and “flow”, helping manage line-ups and keep traffic moving smoothly through entry, exhibit spaces, and exit.
- Calm and professional under pressure, able to respond with understanding and compassion if a guest is unhappy and escalate issues when needed.
- Detail-oriented and observant, monitoring exhibit rooms/displays and helping maintain the rhythm and pacing of the experience.
- Comfortable with front-of-house tasks, including ticket scanning, supporting admissions questions, and assisting with ticketing queries.
- Retail-ready and service-driven, able to welcome guests into the gift shop, assist with product questions, keep the shop tidy/restocked, and provide friendly closing interactions that leave a positive final impression.
- Able to operate or learn point-of-sale tools and execute cash transactions (training provided where applicable).
- Team-oriented, maintaining a positive rapport with guests and teammates and pitching in on hands-on duties as required.
- Flexible and dependable, available for a mix of shifts including evenings/weekends (as required by the run), and able to rotate between host positions as assigned.
- Physically able to work for lengthy periods while standing and lift 25 pounds over your head.
About the exhibit:
In a rich and unique multimedia experience, BEYOND VAN GOGH breaks the confines of the frame, allowing you to become fully immersed in a world larger than life. Explore Vincent's universe through a shareable and spirited 360° projection environment, where you can virtually feel the paint being applied to the digital canvas. Wielding colour and light, Van Gogh transformed hardship and darkness into brightness and joy, infusing his work with a contagious sense of hope that still rings true today. The soundscape is a collage of contemporary music with subtle sound effects bridging the gap between artwork and music, reflecting a truly multisensory experience of Vincent's life and works.
The Port Theatre is committed to equitable, inclusive, and accessible hiring practices. We welcome applications from all qualified candidates. Applicants must be legally entitled to work in Canada.
Only those selected for interviews will be contacted.
We’re grateful for the opportunity to live, work, and celebrate the Arts on the traditional, unceded territory of the Snuneymuxw First Nation. hay ce:p qa
Pay: $23.00 per hour
Expected hours: 8.0 – 35.0 per week
Work Location: In person
Expected start date: 2026-07-15
