GEF Seniors Housing is the largest provider of affordable supportive housing for low to moderate income seniors in Alberta. As a leading provider of safe, affordable, quality accommodations, we offer competitive salaries and excellent working conditions for our team of employees, and the opportunity to positively contribute to our clients’ quality of life.
Details: Temporary, Days, 37.50 hours per week, Monday to Friday, 8:00AM to 4:00PM (This is a temporary position that will end on or before January 31, 2028)
Pay Scale: Commensurate with education and experience
Locations: Central Services, 14220 - 109 Avenue NW, Edmonton, AB T5N 4B3
Typical Duties: The Administrative Support - Housing & Client Services role serves as a key point of contact for GEF's prospective and current residents, delivering exemplary customer service while supporting the efficient operation of the Housing and Client Services team and contributing to the organization's overall success.
Reporting to the Manager, Housing Support, the Administrative Support - Housing & Client Services is responsible for:
A01 Administration:
- Answers any in-person, phone, and email inquiries from GEF customers
- General administrative, data entry, and reception duties
- Coordinates internal courier distribution and external courier deliveries
- Processes daily incoming and outgoing mail, faxes, and emails
- Orders office, stationery, and kitchen supplies as needed
- Prepare and code invoices in Yardi Voyager
- Is Central Services Primary Safety Monitor
- Maintaining Records Information Management (RIM) filing procedures and client records management
- Support Central Services management with project work as needed/assigned
Housing Administration:
- Answers housing-specific inquiries in-person, by phone, and email
- Reviews and processes housing applications using provincial government-set criteria
- Manages the housing interview schedule for sites across GEF
- Prepares and distributes housing information packages and related documents
- Other duties as assigned by Manager, Housing Support
Experience/Education Preferences:
- Strong English communication skills are required, both written and verbal
- Excellent written and verbal communication and customer service skills, with a positive people focus and ability to maintain discretion and confidentiality
- High school diploma or equivalent is required
- Previous experience in a computerized office setting, with strong skills in Microsoft Office applications is required
- Experience working with seniors is an asset
- Ability to work independently and with a team to coordinate multiple projects in a fast-paced environment with tight deadlines
Other Requirements:
- Must have a vehicle and valid driver’s license
- Strong customer service skills, including the ability to interact with everyone in a respectful manner
- Ability to meet deadlines and respond calmly to stressful situations
- Must be able to work with minimal supervision and maintain confidentiality
- Ability to prioritize and triage tasks
What We Offer:
- Paid Training, including Health & Safety certification and hands-on, role-specific learning
- Company-covered Criminal Record Check
Internal applicants: Please advise your supervisor or manager of your intent to apply and apply via Dayforce careers.
This job competition will remain open until a suitable candidate is found.
The successful applicant will be required to undergo a criminal records check.
