Managed by Atlific Hotels, the Victoria Marriott Inner Harbour overlooks Victoria's historic and charming downtown, located just steps from world class attractions, venues and dining. With 236 elegantly appointed rooms and 5,000 square feet of meeting space, this hotel is consistently ranked the number one full service Marriott in Canada for overall guest satisfaction.
SUMMARY:
As a Hotel Room Attendant, you will be responsible for ensuring that guest rooms are clean, comfortable, and inviting for our guests. You will play a crucial role in maintaining the high standards of cleanliness and organization throughout the hotel, contributing to an exceptional guest experience.
KEY RESPONSIBILITIES:
- Clean and tidy guest rooms according to established Marriott brand standards and procedures.
- Change bed linens and make beds in accordance with hotel standards.
- Replenish amenities such as toiletries, towels, and linens.
- Vacuum carpets, sweep and mop floors, and dust furniture.
- Ensure that all surfaces are sanitized and disinfected properly.
- Check and restock minifridges and coffee stations.
- Report any maintenance issues or damages in guest rooms to the appropriate department.
- Maintain a friendly and professional demeanor when interacting with guests and colleagues.
- Respond promptly to guest requests and inquiries.
- Follow all safety protocols and procedures to ensure a safe working environment.
- Other duties as assigned.
QUALIFICATIONS:
- Previous experience in a similar role is preferred but not required.
- Strong attention to detail and a commitment to cleanliness.
- Ability to work efficiently in a fast-paced environment.
- Ability to work independently as well as part of a team.
- Physical stamina and ability to lift heavy objects up to 50lbs and stand for extended periods.
- Flexibility to work weekends and holidays.
The Housekeeping Team demonstrates a daily commitment to excellence by providing professional and memorable experiences that put people first.
The successful candidate for this role must be available for a wide variety of shifts including weekends and holidays.
We are dedicated to creating an environment that promotes equal opportunities for all employees, where differences are celebrated, and everyone is treated with fairness, dignity, and respect. We strive to cultivate an inclusive culture where individuals feel a sense of belonging and are empowered to thrive professionally and personally.
Job Types: Full-time, Permanent
Pay: $24.73 per hour
Benefits:
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care
Work Location: In person